Who we are. 

Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. 

What you’ll do & how you’ll make your mark.  

Supports Core Workday Applications and roll outs including HCM, Recruiting, Talent and Performance, Absence, Time Tracking, Business Processes, and Reporting

Assists staff with service requests and develops solutions for Workday issues

Collaborates with functional and technical staff to coordinate the application of fixes and documents results; Escalates issues and proposed solutions as appropriate

Investigates and addresses data integrity issues and/or errors (i.e., back-end data, positions, integrations, and organization management processes)

Provide knowledge transfer and training to end users

Ensures a high level of data integrity is maintained and transactions are accurate

Reviews upgrades and update planning for Workday and uses thorough testing practices to ensure that new releases run seamlessly

Assists with both internal and end user support

May drive projects or processes with limited oversight from manage

Who you are & what you’ll need to succeed. 

Minimum 5 years’ functional Workday experience. Functional knowledge of Workday HCM, Recruiting, Talent and Performance, Absence, Time Tracking, Business Processes, and Reporting.

Willing to work on-site (Cebu Based)

Bachelors’ degree or equivalent experience.

Ability to work in a fast-paced environment with demonstrated ability to provide excellent customer service to a global workforce

Ability to build strong partnerships and to work effectively, and collaboratively

Ability to liaise and communicate at all levels within an organization

Ability to work independently, triage and escalate requests as required

Problem-solver, with the ability to identify systemic versus end user issues and resolve or escalate as needed

Handles sensitive compensation data and PII

A high degree of accuracy, discretion, and confidentiality is essential

Proficient with MS Office 365 with solid MS Excel skills

Preferred/Nice to Have

Experience building complex calculated fields and condition rules for utilization in business processes and reports

Full cycle implementation of any Workday module

Experience building and troubleshooting integrations and EIBs

Experience in creating and maintaining dashboards

Why you’ll love us. 

Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. 

We celebrate one another’s differences.  We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.  We have 20 + affinity groups where you can network and connect with Newfolders globally. 

We care about you. We are a family, and we care about you and your family’s physical and mental health by providing competitive HMO benefits – 175k MBL with two free dependents upon regularization! We also give out Punctuality Bonus, Generous Vacation policy, and much more! 

Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! 

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.