Global Services (GS) plays a central role in our customers’ transformative cloud journeys, deeply integrating people expertise and technology capabilities at scale to shape customers’ end-to-end experiences with AWS. Across our key customer adoption success services - Training & Certification, Professional Services, Support Operations, Managed Services and Security - our builders make an impact every day across millions of individuals and thousands of customers ranging from Start-ups to Enterprises. Together with AWS Partners, our work enables and accelerates customers, unlocks value, drives AWS adoption, and helps transform businesses and public sector organizations across the globe, and we are propelled by our pursuit to be a differentiator when customers are evaluating cloud providers. The impact Global Services has on customers is as diverse as it is significant, helping them upskill their workforce, and with landing, operating, modernizing, and transforming their workloads on AWS, with value-add partners and security embedded throughout.

Global Services Business and Partner Development Lead for the UAE is responsible for developing and execution of the GS GTM Plan for the UAE, partnering with the local GS business unit(s) teams, AWS sales, and AWS partner teams. Role works with the local teams to help win strategic, lighthouse customers and opportunities bringing in cross-GS value propositions to account strategy, planning, and opportunity execution. Role also work with the foundational and select national AWS partners developing a better together customer value proposition with key partners, including co-sell, re-sell, and co-build propositions. Role also acts as the GS partner relationship lead for the foundational partner(s), staying in close alignment with the overall AWS partner relationship leader and team for the foundational partner(s). The role needs to be a self-starter, and very comfortable with ambiguity. The role needs to be able to think critically, and have high analytical and problem-solving ability to develop innovative, think big growth strategies and plans that are win-win for customers, AWS, Global Services, and partners. Role needs to be able to learn new domains/areas quickly required for an effective strategy and execution. Role must have a demonstrated history of earning strong trust with customers, partners, sales, and leadership teams at these entities.

The right candidate will have demonstrated experience in thinking big with customers and partners, and working together to influence strategic cloud adoption decisions and adoption roadmaps with the customer c-suite, lines of business leaders, CEOs, and their Board. Relevant previous experience in a technology products/services organization in a strategic business development role working with customers and partners is required. Experience with AWS services and how various capabilities in Global Services help drive AWS adoption will also be very helpful for a fast-start. The role will need a strong analytical acumen, synthesis, structuring, and problem-solving skills to translate ambiguous and incomplete information into actionable business development plans with partners and deliver results. The role will need to be ‘right a lot’ and have a bias for ‘invent’ and ‘simplify.’ Demonstrated experience in cross-functional stakeholder management and alignment, strong communications and influencing skills, a customer-obsessed, collaborative approach, and strong data/metrics bias is needed to be successful in this role.


Key job responsibilities
• Develop and execute GS GTM plan for the UAE, partnering with the local GS BU teams, AWS sales, and local foundational and regional partners
• Lead GS business development efforts at lighthouse customers, partnering with the local GS BU teams, AWS sales, and local foundational and regional partners
• Work with the foundational and regionals partner(s) at operating, go-to-market, and executive levels to develop win-win business development strategies and plans, including co-sell, value-added resell, and co-build/co-innovation
• Localize GS value propositions to the UAE, partnering with the GS offerings team
• Own GS pipeline, bookings, and revenue results for the UAE, partnering with the local GS BU teams and AWS sales
• Institute GS business review mechanisms for the UAE, partnering with the local GS BU teams


About the team
Diverse Experiences
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