As Talent Acquisition Senior Specialist in the Global Services Recruiting team, you will be responsible for the full lifecycle of recruiting activities for a diverse range of roles in our Global Services, with a focus on leading hiring within our Lisbon Capability Center (Shared Service Center). In partnership with other key members of the GS Recruiting team, you will manage the sourcing, screening, interviewing, and offers for all candidates in a multi-faceted regional setting. You will be responsible for maintaining high quality standards and delivering a positive experience for all candidates and stakeholders at each phase of the recruiting process. To successfully lead the internal and external recruiting efforts, you possess excellent communication, relationship, and process management skills and build positive and lasting partnerships with internal hiring managers, the GS/GSB HR Teams, HR in local offices, and other stakeholders.
You're Good At
In order to successfully lead the internal and external full lifecycle recruiting efforts, you will have excellent relationship and process management skills and be effective in building lasting partnerships with Hiring managers, the respective HR Teams, HR in local offices and 3rd parties (if applicable).
Areas of ownership for you include:
Full lifecycle management of vacancies across a diverse range of corporate & digital functions primarily focused in Lisbon, possibly also in other European locations (e.g. London, Madrid, Munich). Corporate Functions roles include People, Finance, Admin Assistants & Executive Support, Marketing, Operations.
Manage key stakeholder relationships as a trusted partner and valued advisor, building a deep understanding of their business, function knowledge and/or technical skills, role requirements and desired candidate profiles
Leveraging internal talent sources to drive mobility, employee referrals and alumni engagement in the region
Identify high quality candidates through the proactive identification of candidates via direct channels, job postings, social media, web sourcing, talent mapping, vendors, networking & innovative sourcing techniques
Conduct first round interviews for all suitable candidates, providing a competency based assessment and fact-based candidate recommendation
Build talent pipelines to fill current and future roles to drive improvements in quality and time to hire
Manage recruitment campaigns for any volume hiring needs or brand building events
Utilize the applicant tracking system to actively track, manage and report on candidate pipelines to enhance stakeholder communication and ensure effective process management
Articulation of the global talent brand and candidate value proposition to talent in the region and talent markets in individual countries
Support the regional recruitment strategy by contributing to and implementing regional initiatives to global projects; locally identify and implement improvements creatively
Manage and improve the candidate experience through efficient process management and continuous communication
Review key metrics and performance measures for the region such as time to hire, cost per hire and quality of hire, and recommend enhancements wherever possible
Ensure global best practices are embedded in the region to drive operational effectiveness through process improvements and the ongoing coaching and mentoring of hiring managers
Partner and collaborate closely with the regions HR and systems Recruiting teams to enhance the quality of hiring decisions
YOU BRING (EXPERIENCE & QUALIFICATIONS)
Bachelor’s Degree preferred
4+ years of recruitment/talent acquisition experience in international markets and complex matrixed organizations
Understanding of market talent pools, sourcing channels, hiring trends, cultural norms, compensation benchmarks
Previous in-house full lifecycle recruiting experience, ideally within Shared Service Centers or a volume hiring environment
Strong behavioural and competency based interviewing experience required
Other:
Prior experience with new location hiring strategies is preferred, not required
Deep knowledge and proven success of utilizing LinkedIn Recruiter for successful talent engagement and pipelining
Well versed with Applicant Tracking Systems, recruiting analytics tools, and digital communication tools like Trello, Slack, Sharepoint, strong proficiency with Microsoft Suite
Clear and effective written and verbal communication skills in English, in addition other European languages preferred
Ability to be responsive and effective in a fast-paced yet consensus-driven corporate culture, to multitask and operate effectively in a matrix organization
Experience building internal network with senior leaders and advising senior stakeholders as subject matter expert
Ability to drive efficient processes and show operational effectiveness
YOU'LL WORK WITH
The Global Recruiting team works closely with GS, GSB, and BST business units to attract and select top talent across every region and globally through: Best in class recruiting excellence, innovative sourcing, and an engaging talent brand.
In this role you will work closely with the larger People team, including Talent Acquisition, HR, mobility, and the various business leads.