Who we are  
  
Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. More than 20,000 professionals every day in a network of 9,500 points of sale across 26 countries, give back the joy of hearing, feeling and living to thousands of people across the world.  
  
In Amplifon we believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front and back-office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers. We believe that it’s only through strong investment in talent engagement, continuous professional development, support and recognition that our people can exceed every limit and build a fulfilling career.  
  
Aligned to this goal, we offer a hybryd working policy, allowing employees to work 9 days/month remotely.  

 

Who we are looking for

We are seeking a highly skilled and experienced Tech Lead & System Admin to join our team. The ideal candidate will have a deep understanding of Microsoft environments, including server and desktop operating systems, Active Directory, and Office 365. Strong knowledge of backup and storage solutions, as well as a solid foundation in cloud technologies (e.g., Azure, AWS) is essential. 

 

Key Responsibilities: 

Technical Leadership: Lead and mentor a team of technical specialists, providing guidance and support on complex technical issues.  System Administration: Manage and maintain our Microsoft infrastructure, including servers, workstations, and network devices.  Backup and Recovery: Design, implement, and manage robust backup and recovery strategies to ensure data integrity and business continuity.  Storage Solutions: Oversee storage systems, including SAN and NAS, to optimize performance and capacity.  Cloud Technologies: Evaluate and implement cloud-based solutions to enhance our IT infrastructure and improve operational efficiency.  Security: Implement and maintain security best practices to protect our IT environment from threats.  Troubleshooting: Diagnose and resolve complex technical issues in a timely and efficient manner.  Documentation: Create and maintain comprehensive technical documentation.  Project Management: Manage IT projects, from planning and execution to deployment and post-implementation support. 

 

What you'll need 

5+ years of experience in systems administration and technical leadership roles.  Strong proficiency in Microsoft technologies (Windows Server, Active Directory, Office 365).  In-depth knowledge of backup and recovery solutions (e.g., Veeam, Commvault).  Experience with storage technologies (SAN, NAS).  Understanding of cloud computing concepts and platforms (Azure, AWS).  Excellent troubleshooting and problem-solving skills.  Strong communication and interpersonal skills.  Ability to work independently and as part of a team.     IT certifications (e.g., MCSA, MCSE) are a plus.