**89066BR** **Job Title:** Global Technology Transition to Support Lead **Department/Function:** Information Technology **Job Description:** **Transition to Support Lead – Enterprise Application Services** As part of the Enterprise Application Services organization, the Transition to Support Lead is responsible developing and enhancing processes to ensure the successful handover of solutions to the GT Operations teams. This position will partner closely with various teams across the GT Organization, including, but not limited to, operations leaders, project and program leadership, and global applications teams to prepare and execute transition to support activities. The Transition to Support Lead will ensure that a standardized processes and methodologies are communicated and executed through the project lifecycle. **Key attributes** of the position include extensive knowledge of IT processes, the ability to collaborate with and influence others, and the ability to understand and align to overall GT strategies as applicable. Primary responsibilities of the role include: + Serve as the L3 process owner for Transition to Support. + Develop and enhance processes related to transition to support. + Communicate and operationalize processes to the broader GT organization, as well as, business stakeholders. + Participate in staffing requirements during project discovery phases to support the transition to support activities. + Ensure activities related to transition to support are successfully executed. + In support of ADM’s business transformation and implementation of SAP S/4 HANA + Define, mobilize, and drive execution of all transition to support activities for the assigned release. + Partner with business and GT leadership for all aspects of transition to support planning and execution + Provide input to staffing estimates, project and team level planning, and drive execution against agreed to plans for a given release. + Monitor work products of team members to ensure standard processes are followed, are of high quality, and fit for purpose. + Provide regular and accurate status updates and other documentation to management and team members for assigned project, support, and enhancement work. + Work with business stakeholders, solution leaders and architects, implementation partners and operations support teams to enable business outcomes and ensure business operations can operate post go-live with minimal disruption. + Follows and contributes to improving standards, guidelines, and leading practices. + Understand and adhere to policies, standards and procedures, working with teams and team members to ensure adherence to individual efforts. **Minimum Requirements:** + Bachelor's Degree related to Information Systems, Business or other relevant academic discipline or relative work experience. + Minimum 10 years of experience in a large-scale, enterprise environment. + Minimum 5 years of experience within a technology support operation. + Must be able to work in a fast-paced, changing environment, and with all levels of the organization. + Adaptable with a willingness and ability to take on a variety of concurrent tasks and work with ambiguity. + Demonstrated high level of written, verbal and interpersonal skills to communicate information, ideas, procedures and processes in a logical sequence; at a level appropriate to the audience and resulting in effective working relationships. + Demonstrated ability to manage multiple, complex ventures in a timely manner. + Ability to align objectives with a broader organizational goal to create a common mindset within the team. + Exhibits ability to work both in a team environment and independently. + Strong analytical, organization, time management and process management skills + Exhibits high personal performance standards, the desire and ability to continuously learn and must be results oriented. + Prior experience with acquisition and merger transitions a plus. + Ability and willingness to travel as needed to achieve business objectives – likely 15-30% to other ADM locations. Excited about this role but don’t meet every requirement listed? Studies show that often applicants will self-select out if they don’t check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings. ADM requires the successful completion of a background check. REF:89066BR **Req/Job ID:** 89066BR **City:** Erlanger **State:** KY - Kentucky **Ref ID:** \#LI-SU1 **:** **About ADM** At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com. **:** \#LI-Onsite **\t:** **\#IncludingYou** Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM. (https://www.adm.com/en-us/culture-and-careers/diversity-equity-inclusion/) **:** **Benefits and Perks** Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including: + **Physical wellness** – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable). + **Financial wellness** – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection. + **Mental and social wellness** – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares). Additional benefits include: + Paid time off including paid holidays. + Adoption assistance and paid maternity and parental leave. + Tuition assistance. + Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs. *Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.