Roles & Responsibilities

The Global Travel and Expense Specialist responsibilities include (but are not limited to) leading expense and travel program implementations, improving department related processes, Maintaining SAP Concur and ensuring Expense Reports are submitted in a timely and compliant manner.

 

SAFETY, SECURITY & COMPLIANCE 

Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and incompliance with Company’s Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company’s Rules to Live ByPlaces Quality, Health & Safety, Security, and protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at riskSeeks continual improvement in Health, Safety, Security & protection of the Environment, considering responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectationsSupervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises

 

QUALITY 

Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford’s Management SystemMaintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement

 

OPERATIONS 

Responsible for SAP Concur (Travel & Expense) system maintenance activities and development/running of reports (eg: Travel Bookings, T&E, CTA and Supply Chain Procurement Cards)Develop and implement process improvements to increase efficiency and accuracy of data transmissions, related project initiatives, testing new functionality and supporting system upgradesDrive ownership of key deliverables across organization wide stakeholders to implement better process design and scalable solutionsCreation of, tracking and adherence for/to all required metricsPoint of contact for escalation of Travel & Expense End User SupportServe as the lead contact for internal/external audits pertaining to expense report processing and travel bookingsEvaluate current and new process solutions to provide recommended improvements and standardizationRegularly interface with other teams to resolve escalations, system discrepancies and disputes in a timely mannerCreate and maintain SOP process documentationAssist in developing policies and procedures with effective controls to mitigate relevant process risks as neededWork with the third-party offshore service provider to improve process efficiencies and service level agreementsIdentify and track Key Performance Indicators (KPI) and operational metrics to ensure program objectives are met; ensure transparency and sharing with stakeholdersCollaborate with relevant organization wide stakeholders to understand related Business Process and System Requirements to provide Data / Actionable Insights via relevant Analytics Solutions (Power BI or other data visualization tools)Perform data sanity checks prior to publishing reports

 

COMMUNICATION 

Maintains effective communications with all key stakeholders both internal and where appropriate external

 

FINANCIAL 

All employees have an accountability to the organization to be financially responsible whether they oversee a function budget or simply their own expensesCosts incurred should be within approved budget, processed within agreed time frames & following the relevant financial policy and procedure

 

PEOPLE & DEVELOPMENT 

Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills, and experienceEmployees should engage on a regular basis with their line manager to discuss their personal performance, objectives, and opportunities to enhance their skills and experience to support their career potentialSupervisors are expected to actively engage their employees to support talent management through Weatherford’s performance management process, including but not limited to talent assessments, succession planning & regular coaching opportunitiesSupervisors should collaborate with Human Resources & Training Development to drive strategies for the recruitment& retention of key personal & to foster an environment that supports the attraction & retention of a high performing talented workforce

 

VISION & LEADERSHIP 

Demonstrates leadership, ethical behavior, and adherence to Weatherford standards alwaysProvides vision, leadership, planning, and program management for the design and development of the in-scope Weatherford business processes and analyticsMeticulous attention to detail, highly organized, and exercises strong self-review in work and desire to seek continued improvement

 

Experience, Knowledge & Education

BS/BA degree in Business, Supply Chain, Finance, or IT relevant discipline3-5 years of experience in the SAP Concur Solutions system OR SAP Concur Administrator SystemBackground in Accounting, Finance, Purchasing IT/business and/or related field preferredExperience with an internal credit card program used for employee expense and travel card; experience with an online credit card management system (e.g., Citi Manager, Works, Payment Net, GCMS, or Major Credit Card Company).Hands-on maintenance, interface management, data integrity, troubleshooting, and issue resolution.Experience in policy and process development/improvementExperience assessing, designing, and documenting processes including process flows and maps requiredExperience working with enterprise resource planning systems (ERP)Experience developing and delivering trainingHighly organized with attention to detail; ability to multi-task between different tasks and projects Strong problem-solving skills: ability to work will in a fast-paced environmentResults-orientated team player; success in working with and across multiple departments of a companySelf-Driven with the ability to work with little to no supervisionPresentation skills necessary to effectively communicate, update, persuade, and facilitate discussions with all levels of managementAdvanced proficiency with MS Office ProCritical Thinker with the desire to challenge existing processes and improve efficienciesEfficiency with Developing Cognos Report