Job Summary
Independently manage the Quality function across multiple projects
Responsible for maintaining the quality across multiple running projects
Responsible for people Management
Staffing SLA performance management
Development coaching of Leads Team Managers
Drive Quality Improvement initiatives process improvement initiatives
Responsible for overall motivation and morale of the group
Responsible for customer Satisfaction resource utilization project profitability and quality and Process ma
Responsibilities
Practical knowledge of technology products and maps domain areas
Project Management and estimation skills
Exposure to Quality tools evidence of bringing about significant process or quality improvements
Analytical approach to problem solving should be comfortable handling large data sets and be able to discern problem areas
Strong People Management skills good motivator
Good understanding of the domain
Excellent communication skills Should have interacted directly with the customer and directly responsible for the function for at least 5 years
Good understanding of quality and Process frameworks
Risk analysis and mitigation skills Basic understanding end user operational and technological knowhow of online maps and their uses for navigation information and other location based services
Ability to manage multiple short to long term projectsprograms of varying dynamics within online maps space and should be able to plan prototype execute new projects workspaces and technical specifications with an eye to sustain add value and grow the business unit
Comfortable dealing with rapidlyevolving work environment
Strict adherence to deadlines with understanding work productivity and efficiency
Willing to work in a shift based work schedule
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.