SUMMARY
The County Market General Merchandise/Health & Beauty Care Manager (GM/HBC) will lead department operations including but not limited to maximizing gross margins, ensuring sales production, controlling inventory and expenses.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Delivers superior guest service and ensure absolute customer satisfactionKnows seasonality of productProper handling and rotation of productQuality assurance checks in all areas of the department Analyze and measure product trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in the department; ensure selling floor is adequately stocked.Reviews department/store trends and recommend and initiate changes for maximizing goals and objectives.Manage new items and is responsible for resets and planograms. Responsible for company assets including receiving, invoicing, pricing, shrink control, and inventory of the DelicatessenEnsures compliance with all laws, policies and procedures through regular store management and staff meetings, store walk through and audits, etc. Act as NFI's representative both within the store and within the community.Continually evaluates and reacts to performance issues.Operate and use all equipment necessary to run the departmentWork varied hours/days to oversee department operations.Develops effective daily/weekly work plan based on weekly sales projections and budgeted labor goalsMerchandise planning and execution that leads to a well merchandised storeStock levels and best practices throughout the GM/HBC DepartmentPersonnel responsibilities for all GM/HBC Department AssociatesFollows all store and department policies and proceduresFollows all safety policies and procedures; is a safety role modelOther duties as assignedKEY ATTRIBUTES
Leadership skillsMerchandising SkillsDetailed OrientatedProblem solving skillsAbility to work in a fast paced environmentHonesty/IntegrityHigh Energy LevelAbility to prioritize and multi-taskAdaptability
SUPERVISORY RESPONSIBILITIES
Directly supervises a varied number of associates in GM/HBC DepartmentResponsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Training Associates; planning, assigning, and directing work.Appraising performance; rewarding and coaching Associates.Addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) 2 years of experience in a retail management role, merchandising.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Forklift/Power Industrial Truck Training provided at store level
RECOMMENDED EQUIPMENT
Slip resistant shoes with closed toe and heelSafety CutterComputerUniform per store policyPallet jackLadderStepladder
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
StandWalkUse hands to finger, handle, or feelReach with hands and armsCommunicate with associates and customersLift and/or move up to 40 poundsFrequently (Between 1/3 to 2/3 of the time)
ClimbBalanceStoopKneelCrouchOccasionally (Less than 1/3 of the time)
SitOverhead liftingCrawlSmellLift and/or move up to 60 poundsVision
CloseDistanceAbility to adjust focusAbility to distinguish colors
WORK ENVIRONMENT
Occasionally
Fumes or airborne particlesChemicals while cleaningNoise Level
Moderate**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location