Contract -> Right to Hire Position Title or Role: System Administrator Compensation: up to $65/hr coimmensurate with experience Location: Hybrid - 2-3 remote & 2-3 onsite in Raleigh-Durham area Position Summary This GMP OsiSoft Aveva Pi System Administrator supports our client's Process Development and Manufacturing activities by owning and supporting enterprise applications that improve our client's ability to execute for our customers. They will be experienced with shop floor automation and operational data management to meet our client's expanding data management needs and accelerate our digital transformation. The System Product Owner will work with internal and external parties to define requirements for new functionality and provide technical direction and expertise for providing that functionality. Additionally, they will have a good understanding of biopharmaceutical processing and development within a regulated environment. Responsibilities: + Monitor and maintain assigned application(s) in their proper operating condition to meet business requirements. + Build, prioritize and maintain a backlog of product features/improvements. Ensure constant clarity in terms of what is to be executed next by the development/configuration team. + Identify, develop, and deploy upgrades to improve operational efficiency and business processes. + Provide escalated support, and manage vendor support, for assigned applications. + Stay current on training and administration of SOPs and training activities as part of operating in a validated environment. + Support the product's deployment to end-users. Collect end-user and other stakeholder's feedback and alter the product's roadmap to take their feedback into account. + Develop (if needed) and manage user training for product use/access, if applicable. + Communicate information that is valuable to the intended audience. + Translate business needs into actionable requirements. + Lead and provide direction for operational activities as well as project-based support. + Provide technical expertise in the assigned software applications. Qualifications: + Minimum of 5 years of experience with GMP and/or quality systems with a preference in the following: OSISoft Aveva PI , MPCS, PLC and/or other GMP automation/MES systems and applications. + Required 3-5 years' experience with OSISoft Aveva PI implementation, configuration, and/or administration. + Experience working in a regulated environment such as pharma/biopharma with exposure to computer systems validation and data integrity requirements + Exceptional communication, and interpersonal skills. + Experience with Agile methodology and JIRA applications Product Owner roles and responsibilities Education & Certifications: + Bachelor's degree in computer science, information technology, or related field. Or significant related experience. Benefits Client offers the following benefits upon conversion to permanent hire. + 401K with company match + Medical / Dental / Vision + Parental Leave + Paid vacation and holidays + FSA, Life Insurance, Disability Insurance + Several additional quality of life benefits​​​​​​ Equal Opportunity Statement: RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Pay Transparency: RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices. Disclaimer: This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. About RCM: RCM is a leading provider of Business, IT, and Engineering Services to over 1,000 clients in the commercial marketplace. RCM partners with clients to define, implement and manage a broad range of technologies across multiple platforms, systems, and networks. Our broad geographic presence ensures that a proven and reliable tactical and strategic capability is available and deployable virtually everywhere in North America.