Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call them the “Actions We Live By.”

 

Our Core Values:

Actions We Live By. It’s who we are when we step into our full power.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it’s never about one person–we are a part of a powerful team.

One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

 

GENERAL SUMMARY

Under the direction of the Golf Operations Manager, the Golf Operations Manager on Duty assists in the successful execution and management of the golf program including supervision of the golf course and Outside Services staff. 

 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS

Golf Operations Management

Assists the Golf Operations Manager with hiring, scheduling, supervision, training, and development of golf course maintenance staff in accordance with company policies and directives. Assists the Golf Operations Manager with the implementation of all laws, regulations and policies regarding, employment practices, safety rules and all other company policies and procedures. Monitor uniform adherence of golf services associates. Daily rounds to inspect golf course, facilities, and golf equipment to ensure staff is maintaining clean, organized, and safe facilities and equipment. Assists the Golf Operations Manager in managing the golf course facilities operations to ensure efficiency and exceptional member, guest, and Associate service. The facilities include, but are not limited to: The golf course Maintenance equipment Golf vehicle fleet Clubhouse grounds and landscaping Sod farm and nursery Open spaces, unused acreage, and areas outside the perimeter of the golf course Other properties or areas as specified by the Golf Operations Manager Assist in managing supply inventory through monthly audits and loss control measures and ensuring that all supplies are adequately stocked. Help to ensure the day-to-day golf course operations run safely, smoothly, and efficiently through a visible management presence and leadership.

 

Communication and Relationships

Effectively and professionally interacts and communicates with senior management, managers, other Associates, vendors, members, senior staff, and guests. Promote harmonious relations among members, staff, vendors, and the community at-large. Enforce club and golf policies as posted on property and in membership guidelines. Communicate timely and follow up, as appropriate. Active participation in required events, required programs, required meetings, and required trainings.

 

Corporate Goals & Objectives

Promote the company’s safety goals and actively work towards ensuring a safe working environment. Interpret and ensure compliance with company policies and procedures. Flexibility in work schedule, as job may require day and evening shifts, weekends, and holidays.