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ABOUT THE COMPANY

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

JOB PURPOSE

The Government Relations Administrator is responsible for organizing and handling government-related paperwork and requests to ensure efficient and timely document processing. He/she responds to inquiries from government representatives in accordance with the company's confidentiality standards.

RESPONSIBILITIES

-        Register staff queries and complaints and contribute to the ongoing enhancement of associated processes and procedures aimed at improving departmental customer service.

-        Handle various administrative tasks such as screening incoming calls and correspondence, filing department documents, and reviewing and verifying information to ensure accuracy and accessibility.

-        Ensure that all shop documents are updated and displayed in a visible and easily accessible location.

-        Provide consulting support to other departments regarding issuing new visas or cancelling them.

-        Handle paperwork related to requests for visas, passports, work permits, residence permits, and other documents, ensuring timely approval and processing by the relevant authorities.

-        Collect, process, and follow up on all formalities related to immigration, labor, and medical test requests. Ensure timely renewal by preparing all required documentation in accordance with government regulations.

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ABOUT THE COMPANY

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

JOB PURPOSE

The Government Relations Administrator is responsible for organizing and handling government-related paperwork and requests to ensure efficient and timely document processing. He/she responds to inquiries from government representatives in accordance with the company's confidentiality standards.

RESPONSIBILITIES

-        Register staff queries and complaints and contribute to the ongoing enhancement of associated processes and procedures aimed at improving departmental customer service.

-        Handle various administrative tasks such as screening incoming calls and correspondence, filing department documents, and reviewing and verifying information to ensure accuracy and accessibility.

-        Ensure that all shop documents are updated and displayed in a visible and easily accessible location.

-        Provide consulting support to other departments regarding issuing new visas or cancelling them.

-        Handle paperwork related to requests for visas, passports, work permits, residence permits, and other documents, ensuring timely approval and processing by the relevant authorities.

-        Collect, process, and follow up on all formalities related to immigration, labor, and medical test requests. Ensure timely renewal by preparing all required documentation in accordance with government regulations.

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LANGUAGE & TECHNICAL SKILLS

 Language Proficiency

-        Fluency in English.

Technical Skills

-        Proficiency in MS Office.

 Specific Skills

-        Knowledge of labor law and visa processes.

BEHAVIORAL COMPETENCIES

Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, is interested in customer needs, learns customer requirements, and delivers effectively. Responds promptly to customer requests; secures the support of others to resolve the issues.

Plans and Aligns

Plans and prioritizes work to meet commitments aligned with organizational goals. For example, gains a clear understanding of the main tasks needed to complete work in the right sequence. Identifies the support and resources needed to carry out plans; delivers on time at an acceptable quality level.

Ensures Accountability

Holds self and others accountable to meet commitments. For example, operates with a clear sense of responsibility; learns about, and adheres to, most policies, procedures, and work requirements. Takes steps to ensure work is done properly, communicates status, and addresses any errors.

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.

Self-Development

Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example, takes advantage of available opportunities to update knowledge, skills, and abilities and to apply them on the job. Seeks guidance concerning opportunities and resources for continuous learning and development.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.

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LANGUAGE & TECHNICAL SKILLS

 Language Proficiency

-        Fluency in English.

Technical Skills

-        Proficiency in MS Office.

 Specific Skills

-        Knowledge of labor law and visa processes.

BEHAVIORAL COMPETENCIES

Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, is interested in customer needs, learns customer requirements, and delivers effectively. Responds promptly to customer requests; secures the support of others to resolve the issues.

Plans and Aligns

Plans and prioritizes work to meet commitments aligned with organizational goals. For example, gains a clear understanding of the main tasks needed to complete work in the right sequence. Identifies the support and resources needed to carry out plans; delivers on time at an acceptable quality level.

Ensures Accountability

Holds self and others accountable to meet commitments. For example, operates with a clear sense of responsibility; learns about, and adheres to, most policies, procedures, and work requirements. Takes steps to ensure work is done properly, communicates status, and addresses any errors.

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.

Self-Development

Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example, takes advantage of available opportunities to update knowledge, skills, and abilities and to apply them on the job. Seeks guidance concerning opportunities and resources for continuous learning and development.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.