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Job TitleGPS Global Business Development and Integration Director
LocationCleveland
FacilityCleveland Clinic Main Campus
Department
Job CodeT98453
ShiftDays
Schedule8:00am-5:00pm
Job SummaryNOTICE OF FILING APPLICATION FOR PERMANENT EMPLOYMENT CERTIFICATION
Employer: Cleveland Clinic, 9500 Euclid Avenue, Cleveland, OH 44195
Title: GPS Global Business Development and Integration Director
Worksites: 9500 Euclid Avenue, Cleveland, Ohio 44195 – Hybrid weekly work schedule - combination of on-site and remote work within State of Ohio.
Duties: The GPS Global Business Development and Integration Director at Cleveland Clinic’s Main Campus (9500 Euclid Avenue, Cleveland, Ohio 44195) develops, supports, and implements global strategy and integration plans for all Cleveland Clinic Global Patient Services (GPS) offices. Duties include leading operational planning and key operations management projects by determining timelines, deliverables, and milestones; assessing GPS office network for standardization and efficiency to develop processes and operating manuals and to identify opportunities for cross-functional teams and areas for integration; formulating business development strategy around specific lead roles at each GPS location; and developing and implementing standard operating procedures across GPS offices, including SOPs for Royal/VIP Patient Journey. Those in this position are responsible for driving business development opportunities as a part of the GPS and International Business Development Leadership Team in Global Medical Tourism; analyzing current best practices across global markets and identifying market entry points and outside organizational opportunities, including medical tourism opportunities, new referral sources, and potential partnerships; generating leads; advising all levels of staff, including senior leadership, on commercialization and business development opportunities for GPS activities; leading key projects and relationships focused on ensuring standardized and seamless patient access across the GPS network while also analyzing international patient experience data to identify areas for improvement related to service delivery; assessing current care paths and service line offerings to determine appropriate streamlined continuum of care approach for global patients based on global market analysis and patient population data, including patient volumes, competitor analyses, and country specific activity; engaging customers and stakeholders and serving as a primary liaison, as needed, to Royal/VIP Patients, as well as between potential patients/referring entities interested in accessing care from the Clinic – whether distance health or at one of our global locations – and the GPS teams, including GPS Plus/VIP programs. Other duties include: advancing the Cleveland Clinic’s position in key meetings regarding international patient experience and medical tourism opportunities; coordinating local public relations activities directed to attracting and serving global patients traveling to Cleveland Clinic for treatment; creating and executing the business plan for a centralized global call center and welcome centers for international patients; providing support in physical and flow design of GPS London; and, in partnership and under the direction of the Philanthropy team, serving as a primary liaison between Philanthropy and international patients, including VIP/Royal Patients, in identifying potential donors and facilitating introductions. Hybrid weekly work schedule - combination of on-site and remote work within State of Ohio.
Requirements: At a minimum, the position requires a Bachelor’s Degree in Business Management, Business Administration, Healthcare Administration, or related field or foreign equivalent as evidenced by a credentials evaluation and eight (8) years of international healthcare and management experience. Experience must include strategic and operational planning and implementation, market research (patient volumes, competitor analyses, and country specific activity), international healthcare strategy (development of patient services, service delivery, and medical tourism), and business development (including market entry, lead generation, and customer/stakeholder engagement). Master’s Degree in Business Management, Business Administration, Healthcare Administration or related field or foreign equivalent as evidenced by a credentials evaluation to offset two (2) years of the stated experience requirement.
Salary: Commensurate with qualifications and experience ($181,059.46 annually)
Contact: Brianna Williams, williab43@ccf.org
This notice is posted as a result of the filing of an application for permanent alien labor certification for the position of GPS Global Business Development and Integration Director. Any person may provide documentary evidence bearing on the application to the Certifying Officer of the Department of Labor, pursuant to 20 C.F.R. § 656.10(d). The address for the appropriate Certifying Officer is:
U.S. Department of Labor
Employment and Training Administration
Office of Foreign Labor Certification
200 Constitution Avenue NW, Room N– 5311
Washington, DC 20210
Job Details
NOTICE OF FILING APPLICATION FOR PERMANENT EMPLOYMENT CERTIFICATION
Employer: Cleveland Clinic, 9500 Euclid Avenue, Cleveland, OH 44195
Title: GPS Global Business Development and Integration Director
Worksites: 9500 Euclid Avenue, Cleveland, Ohio 44195 – Hybrid weekly work schedule - combination of on-site and remote work within State of Ohio.
Duties: The GPS Global Business Development and Integration Director at Cleveland Clinic’s Main Campus (9500 Euclid Avenue, Cleveland, Ohio 44195) develops, supports, and implements global strategy and integration plans for all Cleveland Clinic Global Patient Services (GPS) offices. Duties include leading operational planning and key operations management projects by determining timelines, deliverables, and milestones; assessing GPS office network for standardization and efficiency to develop processes and operating manuals and to identify opportunities for cross-functional teams and areas for integration; formulating business development strategy around specific lead roles at each GPS location; and developing and implementing standard operating procedures across GPS offices, including SOPs for Royal/VIP Patient Journey. Those in this position are responsible for driving business development opportunities as a part of the GPS and International Business Development Leadership Team in Global Medical Tourism; analyzing current best practices across global markets and identifying market entry points and outside organizational opportunities, including medical tourism opportunities, new referral sources, and potential partnerships; generating leads; advising all levels of staff, including senior leadership, on commercialization and business development opportunities for GPS activities; leading key projects and relationships focused on ensuring standardized and seamless patient access across the GPS network while also analyzing international patient experience data to identify areas for improvement related to service delivery; assessing current care paths and service line offerings to determine appropriate streamlined continuum of care approach for global patients based on global market analysis and patient population data, including patient volumes, competitor analyses, and country specific activity; engaging customers and stakeholders and serving as a primary liaison, as needed, to Royal/VIP Patients, as well as between potential patients/referring entities interested in accessing care from the Clinic – whether distance health or at one of our global locations – and the GPS teams, including GPS Plus/VIP programs. Other duties include: advancing the Cleveland Clinic’s position in key meetings regarding international patient experience and medical tourism opportunities; coordinating local public relations activities directed to attracting and serving global patients traveling to Cleveland Clinic for treatment; creating and executing the business plan for a centralized global call center and welcome centers for international patients; providing support in physical and flow design of GPS London; and, in partnership and under the direction of the Philanthropy team, serving as a primary liaison between Philanthropy and international patients, including VIP/Royal Patients, in identifying potential donors and facilitating introductions. Hybrid weekly work schedule - combination of on-site and remote work within State of Ohio.
Requirements: At a minimum, the position requires a Bachelor’s Degree in Business Management, Business Administration, Healthcare Administration, or related field or foreign equivalent as evidenced by a credentials evaluation and eight (8) years of international healthcare and management experience. Experience must include strategic and operational planning and implementation, market research (patient volumes, competitor analyses, and country specific activity), international healthcare strategy (development of patient services, service delivery, and medical tourism), and business development (including market entry, lead generation, and customer/stakeholder engagement). Master’s Degree in Business Management, Business Administration, Healthcare Administration or related field or foreign equivalent as evidenced by a credentials evaluation to offset two (2) years of the stated experience requirement.
Salary: Commensurate with qualifications and experience ($181,059.46 annually)
Contact: Brianna Williams, williab43@ccf.org
This notice is posted as a result of the filing of an application for permanent alien labor certification for the position of GPS Global Business Development and Integration Director. Any person may provide documentary evidence bearing on the application to the Certifying Officer of the Department of Labor, pursuant to 20 C.F.R. § 656.10(d). The address for the appropriate Certifying Officer is:
U.S. Department of Labor
Employment and Training Administration
Office of Foreign Labor Certification
200 Constitution Avenue NW, Room N– 5311
Washington, DC 20210
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities