**Company Description** **Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. **Job Description** This role is part of a **12-month Graduate Development Program** featuring rotational learning assignments within the assigned function. The program is designed to build a strong foundation in the graduate's functional tracks through online courses, onsite training, and other learning opportunities, preparing them for future business-critical roles. + Actively participate in the GBS Manila Graduate Program with a commitment to self-development and continuous learning. + Assist with the day-to-day operations within assigned function; learn tasks from experienced members of the team + Perform assigned tasks in compliance with service level agreement, process, policies, and procedures. + Participate in meetings, workshops, and other learning opportunities as assigned by the function lead. + Fulfill any requirements and learning goals set out at the start of the traineeship. + Communicate clarifications and questions about issues and concerns received to the Team Lead for timely resolution. + Complete all fundamental and functional training prerequisites and courses within the specified timeframes. + Perform ad hoc tasks as requested or assigned **Qualifications** ***THIS IS ONLY OPEN FOR FRESH GRADUATES / CANDIDATE FOR GRADUATION*** **Minimum Requirements:** + **Candidates must be open for NIGHT SHIFT schedule.** + **Candidates must be open to work onsite (BGC, Taguig City) twice a week.** + Bachelor’s degree in a relevant field – Business, Accountancy, Psychology, Information Technology, etc. + Basic knowledge of MS Office tools. + Has good academic standing. **Attributes:** + Ability to effectively communicate and collaborate within a varied audience and internal and external customers. (Communication) + Ability to maintain good customer relationship with the ability to suggest ways to improve customer support customer experience (Customer Service) + Ability to be thorough and meticulous in completing assigned tasks and identifying errors, duplicates, & discrepancies through defined methods. (Attention to Detail) + Ability to identify and resolve simple to moderate with the ability to provide resolution alternatives by following defined policies and procedures. (Problem Solving). **Additional Information** **About AECOM** AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. **Freedom to Grow in a World of Opportunity** You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. All your information will be kept confidential according to EEO guidelines. **ReqID:** REF42329Q **Business Line:** Geography OH **Business Group:** DCS **Strategic Business Unit:** GBS **Career Area:** Finance **Work Location Model:** Hybrid **Legal Entity:** AECOM Global Business Services - Philippines ROHQ