Flaunt that smile as a Host! Greet and escort guests to tables in the restaurant maintaining a courteous and efficient operation of the dining room to ensure superior guest satisfaction.

Our Team is looking for People Pleasing individuals who want to do the following:

Turn our guest’s ordinary day into an extraordinary day Love where they work Be appreciated for what they bring to a team Learn and grow with a company who truly values its people

Grand Perks:

· Hotel room discounts at Marcus Properties

· Free meals every shift made by our talented culinary team

· Paid vacation days

· Golf, Ski, & Spa discounts

· Flexible scheduling

· Discounted WELL Spa Gym membership 

· Advancement opportunities across the property and US

· Friendly work atmosphere- Negativity & drama are not welcome here

· Holiday, jury duty, & bereavement pay

· Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits

· Recognition programs (aka get paid to celebrate)

The Responsibilities:

Meet and greet guests as they arrive. Ensure even distribution of tables for each server. Always remember to smile. Verbally communicate to server the table number sat and the number of guests. Politely take guests to table. Hand them menus, a wine list, and inform them who their server will be. Inform guests of specials and leave with a courteous greeting. Clean and display proper menus before, during, and after shift. Check floor for debris, sweep and use carpet sweeper if necessary. Assist wait staff and bus staff as needed. Ability to lift up to 35 pounds unassisted on occasion. Assist with to-go orders. Thank all guests graciously and invite them to return. Perform other duties as assigned per Manager. Perform other duties as assigned.

The Qualifications:

Previous hospitality experience is preferred but not necessary.  Able to read, write and speak verbally in English. Excellent communication skills and familiarity with the hospitality industry. Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.  Ability to work a flexible schedule including days, nights, weekends and holidays.

Reporting Relationship: F&B Manager and Assistant F&B Manager. 

Exemption Status: Non-Exempt

 

WARNING: must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

 

Additional Information