Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more at www.averydennison.com.
Job DescriptionProvide technical service to existing business of Graphics in Greater China region
Communicate with local/regional/global product managers & marketing team and provide up-to-date information to Graphics
Handle customer complaints, follow-up actions and troubleshooting
Interact with local and regional R&D team to collect and understand customer requirements, and translate to CTQs
Demonstrate vehicles/signage wrapping & installation technique internally and externally
Update Graphics industrial trends and insights from technical perspective
Technically support the commercial team for new customer and/or new application development with existing products
Take responsibility in customer/installers overseas training program
Lead local Graphics exhibition program and related contents
QualificationsBachelor’s Degree in Chemical / Material / Automobile or other related discipline
5 years and more of technical service experience with customer interaction in Graphics industry
Capability to handle technical and/or qualities issues and close customer claims
Experience with product development and commercialization process
Very strong aspiration to learn Graphic wrapping and installation techniques
Good command of English to communicate with regional and global counterparts
Comprehensive understanding of Auto after/before market
Adaptability to the organization and full engagement with commercial team
Ability to operate with little supervision in a complex environment
Additional InformationAll your information will be kept confidential according to EEO guidelines.