APPLETON, WI, 54913, USA
41 days ago
Greeter
**Job Description:** + Models and delivers a distinctive and delightful customer experience. + Responsible for greeting, observing, reporting, and assisting in providing a deterrence to crime or other improper activity. + Responsible for assisting in protecting Walgreens property from theft, vandalism, fires, and all unusual activity in order to provide a safe and secure environment. + Responsible for assisting Walgreen management with reducing and preventing shrink. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). **Operations** + Maintains a position of visibility at the front of the store by the exit doors at all times. + Notifies management and Loss Prevention of any of the following: vandalism, robbery, fires, shoplifting, pickpockets, soliciting, loitering, and violent crimes. + Observes and reports to management any suspicious persons or behavior. + Deters vandalism, robbery, fires, shoplifting, pickpockets, soliciting, loitering and violent crimes. + Implements Company asset protection procedures to identify and minimize profit loss. + Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). + Responds to EAS Entry and Exit Alarms. Investigates the source of the alarm politely and professionally and with customer’s cooperation. + Verify receipt for purchases and if receipt is missing, suggest to customer/employee to pay for item if merchandise was not paid for. Notify management of all such incidents. + Perform bag checks on all employees as they depart store at the front door. + Recognize and greet all customers and act as an “ambassador” of customer service. + Regularly check behind front registers as identified by management. Report any irregularities to management and Loss Prevention. + Direct customers arriving at the store seeking a refund to the Cosmetic department. + Complies with all company policies and procedures; maintains respectful relationships with coworkers. + Completes special assignments and other tasks as assigned. **Training & Personal Development** + Attends training and completes PPLs requested by Manager or assigned by corporate. **Job ID:** 1492914BR **Title:** Greeter **Company Indicator:** Walgreens **Employment Type:** Flexible hours **Job Function:** Retail **Full Store Address:** 729 W NORTHLAND AVE,APPLETON,WI,54914 **Full District Office Address:** 729 W NORTHLAND AVE,APPLETON,WI,54914-01426-12693-S **External Basic Qualifications:** + Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) + Requires willingness to work flexible schedule, including evenings and weekend hours. **Preferred Qualifications:** + Prefer six months of experience in a retail environment. + Prefer to have prior work experience with Walgreens. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** Various **Store:** 12693-APPLETON WI
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