Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experienceInvolves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Interacts in a positive, professional manner with patients, family and staff. Communicates clearly and professionally to promote both work efforts and problem resolution.Promptly responds to all assignments. Communicates and documents any facility or patient related issues to management, as appropriate.Communicates with leadership when problems arise. Informs leadership when resources are needed.
SERVICE ESSENTIAL FUNCTIONS
Performs routine and seasonal ground maintenance which may include removal of plants or identifying replacement plants to maintain aesthetically pleasing environment.Removes leaves, trash and other debris from the property and disposes of it properly, areas include parking garages, parking lots, stairwells of parking areas, elevators as well as public entry ways within the hospital. Monitors trash receptacles on property and assigned areas and empty as appropriate.Identifies and maintains areas, per department guidelines, that may require power washing in coordination with maintenance or environmental services i.e. building entrances, pedestrian walkways and driveways.Performs rounding in assigned areas or location to proactively identify cleaning opportunities, which may include window cleaning, exterior or interior glass doors, polishing elevator doors and high maintenance of entry areas including door mats and restocking umbrella stations.Cleans and maintains fountains or other areas directly related to hospital or assigned properties.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Complies with established personal protective equipment requirements necessary for protections against exposure to potential infectious body fluids when removing and disposing of debris on hospital property and designated areas.Follows policies, procedures, and safety rules. Corrects minor safety hazards and observes standard infection control precautions and complies with Occupational Safety and Health Administration (OSHA) standards. Utilizes signage as appropriate for patient, staff and guest safety.Performs safety checks, maintenance checks and minor repairs on tools and equipment in assigned area.
FINANCE ESSENTIAL FUNCTIONS
Utilizes resources/equipment/supplies effectively and efficiently, demonstrating responsible financial stewardship.Manages time effectively and prioritize department daily tasks, minimizing incidental overtime.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSGenerates and communicates new ideas and suggestions that will improve quality or service.Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred
WORK EXPERIENCE
License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
DL - Driver License - State Licensure KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesDemonstrates the ability to access information both in the department and within the hospital system to support the department as appropriateAbility to multi-task and complete work within designated time framesAbility to accurately and efficiently perform duties with minimal supervisionDemonstrate efficient and safe use of equipment and/or chemi
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform YesScrubs NoBusiness professional NoOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area No Company Profile
Houston Methodist Cypress Hospital, scheduled to open in the first quarter of 2025, will be Houston Methodist's ninth hospital and will incorporate the most advanced technology available from the day the doors open. With 100 beds (at our opening; licensed for 276) and a prime location in the heart of the rapidly growing U.S. 290 corridor, the hospital will be equipped with technologically advanced innovations implemented during COVID, many of them designed to make patient communication with physicians, staff and families the very best and most effective in any health care facility. Even though the hospital won't be fully operational until 2025, we have several services and specialties opening in 2024.
Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.Houston Methodist is an Equal Opportunity Employer.
Application FAQs
Software Powered by iCIMS
www.icims.com