JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities:

1. Account Management: Foster and maintain strong relationships with key clients, understanding their business objectives and acting as a trusted advisor. Regularly engage with clients to identify their evolving needs and challenges.

2. Strategic Planning: Develop and execute strategic account plans to achieve revenue targets and drive long-term account growth. Collaborate with internal teams to align solutions with client objectives, ensuring client satisfaction and retention.

3. Business Development: Identify new business opportunities within the client portfolio and industry, leveraging industry knowledge and market trends. Proactively present relevant products, services, and solutions to clients, driving revenue growth.

4. Collaboration: Coordinate cross-functional teams and resources to deliver exceptional client experiences. Collaborate with internal stakeholders, such as sales, marketing, operations, and finance, to ensure seamless execution and alignment with client expectations.

5. Risk Assessment and Mitigation: Identify potential risks and challenges within the account portfolio, taking proactive measures to mitigate them. Monitor market trends, competitor activities, and industry developments to anticipate opportunities and challenges.

6. Financial Management: Manage revenue forecasts, budgets, and billing processes for assigned client accounts. Ensure accurate and timely invoicing, monitor account profitability, and identify areas for cost optimization and revenue enhancement.

7. Reporting and Analysis: Generate regular reports and analyze key metrics to track account performance, identify trends, and provide insights to clients and internal stakeholders. Utilize data and analytics to drive strategic decision-making and process improvements.

8. Customer Service Excellence: Ensure high levels of customer satisfaction by acting as a reliable point of contact for clients, promptly addressing queries, concerns, and escalations. Advocate for client needs within the organization, driving continuous improvement in service delivery.

Qualifications and Skills:

Bachelor's degree in business administration, marketing, or a related field (MBA preferred).Proven experience in key account management, strategic planning, and business development.Excellent communication, negotiation, and presentation skills.Strong analytical and problem-solving abilities, with the ability to think strategically.Ability to build and maintain strong relationships with clients and internal stakeholders.Knowledge of the commercial real estate industry and related services (preferred).Proficiency in CRM software and Microsoft Office Suite.

As a Group Account Manager, you will play a pivotal role in driving client satisfaction, revenue growth, and long-term partnerships. Your ability to understand client needs, provide strategic guidance, and deliver exceptional customer service will be key to your success in this rol

Location:

On-site –Makati, Philippines

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.