As a Group Conference and Events Sales Manager, you promote the services and facilities of the Hotel to all client and Guests and cross sell the other products within the Hilton family of brands. The Group Conference and Events Sales Manager oversees the Group Conference and Events Sales offices to ensure active conversion of client enquiries.

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What will I be doing?

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As a Group Conference and Events Sales Manager, you promote the services and facilities of the Hotel to all client and Guests and cross sell the other products within the Hilton family of brands. The Group Conference and Events Sales Manager oversees the Group Conference and Events Sales offices to ensure active conversion of client enquiries. Specifically, you will be responsible for performing the following tasks to the highest standards: 

\n\nDevelop future and repeat business contributing to the profitability of the hotel\nReview the business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets\nContribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy\nUnderstand the competitive market place and implement approaches to ensure the Hotel stays ahead in the local market\nEnsure GC&E Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts\nBuild strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively\nManage and develop the Group Conference and Events Sales Team to ensure career progression and effective succession planning within the hotel and company\nManage team performance review in compliance with company policies and procedures\nRecruit, manage, train and develop the Conference and Events Sales Team\nPrepare proposals, negotiate contracts and plan key events\nDevelop and manage event budgets, ensuring cost control while maximizing profit margins.\nAssist in forecasting revenue and setting pricing strategies for events and group bookings.\nEnsure compliance with financial policies, tax regulations, and company accounting standards.\nProvide financial reports and insights to management for strategic decision-making.\nAssist in understanding and communicating the technical aspects and features of the company's products or services to clients and team members. \nProvide technical support and assistance to the sales team during client interactions, presentations, and negotiations.\nStay updated on industry advancements and competitor offerings to maintain a competitive edge in the market.\nCollaborate with internal stakeholders to develop technical documentation, sales collateral, and marketing materials.\n

What are we looking for?

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A Group Cluster Conference and Events Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nStrong knowledge of the hospitality industry, particularly in group sales, events management, and catering services\nUnderstanding of pricing strategies, forecasting, and yield management to optimize event and group sales revenue.\nKnowledge of contract terms, conditions, and negotiation techniques to secure business while ensuring profitability.\nFamiliarity with F&B planning, menu selections, and banquet operations to deliver high-quality events.\nExperience with event management software (e.g., Delphi similar systems).\nStrong ability to identify potential clients, build relationships, and convert leads into confirmed bookings.\nAbility to manage multiple events simultaneously, ensuring attention to detail and smooth execution.\nAbility to quickly resolve challenges and make informed decisions to meet client expectations.\nExcellent verbal and written communication skills to engage with clients, stakeholders, and team members effectively.\nAbility to prepare event budgets, control costs, and ensure profitability.\nAbility to work under pressure, adapt to changing client needs, and handle last-minute event adjustments.\nAbility to coordinate with different departments (Sales, Banquets, Culinary, AV, etc.) for seamless event execution.\nValid UAE Driving License.\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nKnowledge of the hotel property management systems\nRelevant degree, in business development or other relevant business field, from an academic institution\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!