The Global Risk and Compliance division (GR&C) exists to enable the FNZ Group to safely achieve its strategic objectives and protect value; to support the growth and delivery of services and propositions to the quality our clients and regulators expect.

Situated within the second line GR&C division, this role requires subject matter expertise and hands-on experience in full cycle software delivery management. Experience and understanding of delivery or operational risk management and control practices is preferred.

The Group Risk Delivery Business Partner is responsible for partnering with Global and local Delivery teams to enable and support high quality, timely technology platform migrations and enhancements to FNZ’s global suite of financial services clients.

In this role, you will collaborate and work directly with FNZ’s Group Chief Risk Officer, Group Head of Delivery & Operations, and Group Head of Technology.  

You will provide oversight and assurance of FNZ’s global delivery risk landscape while critically engaging with the business to uphold, mature and evolve FNZ’s risk management practices, processes, and controls. By cultivating a culture of continuous improvement, the successful candidate will ensure that standards are maintained and consistently advanced in alignment with industry best practices.

Risk Assessment & Mitigation:

Provide expert, practical risk advice and guidance to key business stakeholders including members of FNZ’s Executive Team (Group Head of Delivery & Operations; Group Head of Technology)Provide effective second line risk challenge, as appropriate, to enable strong delivery outcomes on behalf of FNZ clientsPartner with the business to embed and operationalize FNZ’s risk management framework and utilize impactful data and metrics to monitor risk exposure and enable timely and effective risk-based decisions.Collaborate with 1st line software delivery (solution consultants, developers, and testers), production support, and operations teams to embed effective risk management practices and controls, including risk event reporting. Challenge the quality of reported information and ensure escalation of significant risk events to senior management, providing oversight and guidance on remediation and root cause analysis.Assist in embedding a comprehensive and globally consistent risk and control self-assessment framework, including upstream Executive management and Board-level reporting on the efficiency and effectiveness of core delivery processes.Assess and challenge, as appropriate, the effectiveness of KRI metrics and threshold calibrations. Challenge the evaluation of risks associated with threshold breaches and ensure appropriate mitigating actions are defined and recorded for risks exceeding tolerance. Monitor the timely and effective completion of these actions through 1st line reporting.

Risk Assurance & Management Support:

Assist in designing and delivering a robust risk assurance program to maintain effective oversight and control.Provide risk management support for new product and service propositions, ensuring risks are identified, assessed, and managed effectively.Evaluate risk exposures for new business activities, assessing risk appetite and the current risk profile to ensure alignment with organizational objectives.Support the risk management process for significant and business-critical change projects, providing insights and oversight to mitigate associated risks.

Governance, Reporting & Communication:

Contribute to risk management reporting, escalating key risk items and exceptions to the Global Executive Risk Committee, Group Board Risk & Compliance Committee, and other relevant Boards.Represent delivery risk at governance forums, including Change Release Boards and Global Delivery Risk Committee.Work with Operations and Delivery teams to communicate and implement the Risk Framework, policies, and procedures across all delivery risk areas.

Leadership & Development:

Foster a risk-driven culture by promoting awareness of risk policies and processes and the importance of risk management throughout the organization.Collaborate with global and local delivery managers to provide support, education and training to staff to build risk awareness within the organization.Maintain knowledge of and competence in the regulatory environments in which the organisation operates and in the financial services industry.

This role requires proven delivery expertise within the financial services industry as a critical foundation for success, with a focus on driving impactful outcomes in complex, multi-stakeholder environments. While a strong understanding of risk management and regulatory considerations is advantageous, comprehensive training and support will be provided to the right candidate to develop the necessary risk management capabilities.

Experience:

Strong experience within the financial services industry, with at least 5 years in a software delivery leadership role or related second line risk role.Hands-on, proven experience in software development and the full software development lifecycle.Experience leading large-scale, multi-stream programs in complex, multi-stakeholder, and matrix-managed technology environments.Proven track record of managing risk and/or delivery programs in a complex, multinational environment.

Risk, Compliance, & Operational Excellence:

Exposure to first or second-line risk functions with working knowledge of risk management frameworks is advantageous.Working knowledge and familiarity with global financial regulation, data privacy regulation and financial crime regulations.Demonstrated experience in designing and implementing management policies and processes that enhance operational efficiency.Expertise in analyzing, presenting, and reporting management information to senior stakeholders, ensuring actionable insights are delivered with clarity.

Leadership & Communication:

Strong written and verbal communication skills, with the ability to simplify complex requirements for non-technical audiences.High level of integrity, with a commitment to the organization’s values.Ability to understand and articulate the commercial benefits of effective risk management.Ability to build and maintain effective internal and external relationships.Ability to analyse, present and report executive management information to senior stakeholders.Effective communicator and influencer, sharing insight that translates technical concepts into clear and understandable language, listening to and encouraging active collaboration amongst stakeholders.Flexible and resilient, with the ability to manage competing and changing priorities.Ability to communicate effectively at a variety of levels within a regulated environment, both internally and externally, written and verbally.

Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.

That’s why we value the strength and diversity of thought in our global team.

The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world.

Customer obsessed for the long-term Think big and make an impact Act now and own it all the way Challenge, commit and win together

Read more about The FNZ Way and our values: www.fnz.com/culture

Right from day one, you will work alongside exceptional, multicultural teams - experts in their respective fields - who will inspire and challenge you to make your greatest impact.Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies;Working in a flexible and agile way that meets the needs of the business and personal circumstances;Remuneration, financial rewards and career advancement is based on individual contribution and business impact rather than tenure or seniority;We provide global career opportunities for our best employees at any of our offices in the UK, EU, US, Canada, South Africa and APAC.

At FNZ, we recognise that diversity, equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity/race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability or military veteran status where all applicants and employees are valued and respected.

In addition, we want to ensure accessibility needs are well supported, if you require specific support please advise us.

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.