Role Value Proposition A Group Insurance Administrator delivers high quality service to participants and institutional customers by providing administrative services relating to enrollments and beneficiary maintenance for group life recordkeeping. Job Responsibilities * Performs intermediate level clerical duties requiring some analysis and individual judgment. Consults with Senior Group Insurance Administrator and/or Manager on complex problems. * Maintains data in the administrative systems; troubleshoots and corrects data issues. Works various transaction error reports and queues. * Processes demographic, beneficiary, and ownership changes, return mail and completes other miscellaneous participant level updates. * Follows up on items found not in good order and completes required mail backs. * Completes participant level enrollments and re-enrollments for contributory products. * Perform ancillary support functions. Essential Business Experience and Technical Skills Required: * High School Diploma * 1-3 years business experience or Bachelor's degree. * Excellent oral and written communication skills. * Detail-oriented with strong time management and organizational skills. * Ability to work independently Preferred: * 3+ years of customer service experience. * Basic Excel knowledge. Equal Employment Opportunity/Disability/Veterans If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.