Responsibilities: • Under general supervision, responsible for training the pheresis staff and facilitating efficient donor flow through the center • Follows standard operating procedures (SOPs) to perform plasma collection procedures including donor set-up, venipuncture, monitoring and disconnect • Evaluates vein performance and makes corrections to expedite donation time and ensure product quality and donor safety • Explains the screening process, health screening tests, the appointment system, donation fees, center policies, proper nutrition and any other pertinent information to the donor • Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff • Uses Personal Digital Assistant (PDA) to record incidents such as machine alerts and alarms, volume variances and donor adverse events • Performs calibrations, verifies equipment maintenance, and responds to complex equipment alarms or donor issues • Ensures the accurate recording of donor data in the electronic donor information management system • Follows all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures • Monitors donor flow on the donor floor to assure continuous turnover; alerts Group Leader or Supervisor of donor flow issues Qualifications: • High school diploma or equivalent vocational or technical training; specialized medical or phlebotomy training preferred • Minimum of 18 months’ experience in medical or health provider environment preferred, or equivalent combination of education and experience • General knowledge of reception and registration procedures • Ability to perform basic math calculations For Centers located in NY the following experience is also required: persons performing automated plasma pheresis procedures shall be licensed practical nurses, registered nurses, clinical laboratory technologists, clinical lab technicians or physician assistants, or persons with at least six months' experience in collecting whole blood for transfusion. Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. **Our Benefits** For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . **About CSL Plasma** CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma (https://www.cslplasma.com/about-csl-plasma) . **We want CSL to reflect the world around us** As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion (https://www.cslplasma.com/careers/diversity-and-inclusion) at CSL. **Do work that matters at CSL Plasma!** R-220883 CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https://www.cslbehring.com/careers/eeo-statement