At OHSU’s School of Dentistry, we strive to make an impact in our community by delivering excellence in our dental care facilities, utilizing cutting-edge technologies while enhancing the knowledge of our inclusive dental professionals and leaders. We value each and every one of our professionals by providing a welcoming work environment and industry leading benefits.
Our department’s working location is nestled in Portland's beautiful South Waterfront making it a convenient location to commute to. Our Skourtes Tower facility in the Robertson Life Sciences Building houses both our School of Dentistry and our patient clinics, providing sweeping views of the city and an unmatched setting for education, research, and exemplary oral health care.
* Group Practice Coordinator clinic position is onsite, Monday - Friday, 8am - 5pm
Function/Duties of PositionThe School of Dentistry Group Practice Coordinator (GPC) provides administrative support to the Integrated Group Practices (IGPs) of the pre-doctoral, DMD (Doctor of Medical Dentistry) practices, pre-doctoral Urgent Care Practice and Admitting/Intake, pre-doctoral Endodontics, and community learner partnerships, such as Portland Community College and Mt. Hood Community College. This administrative support is integral to the clinical education of dental students during the provision of dental care. Coordination of the dental student training in the clinical environment includes experiences associated with patient intake, scheduling, appointment flow, and patient check-out. Coordination is also provided for assessment of completed and timely electronic health record charting, patient contact and follow-up, student attendance, CSA (Clinical Skills Assessment) tracking, and communication with GPC, Group Practice Leaders, fellow students within and between Integrated Group Practices, and other dental faculty.
This position contributes to the development of teamwork and calibration within and across IGPs. The main position responsibilities include interfacing with Group Practice Team leaders (faculty), dental assistants, clinic administration, and the Office of Academic and Clinical Systems to maintain logistical and patient care centric practices. This position is integral to the creation of a culture of adherence to clinic policy and procedure vital to the management of risk for students, faculty and patients. This position operates with strict adherence to HIPAA and FERPA guidelines. This position interacts with Patient Support Services and the Office of Clinical Systems to insure provision of patient care consistent with the mission and vision of the School of Dentistry at OHSU.
GPC is a clinical/administrative role that is vital in the support of the work of dental students and group leaders through independently performing a variety of administrative, patient experience and technical functions.
GPC manage and support 3rd and 4th year dental students providing practice management reports and reminders to dental students in order to help them maintain timely patient care and focus on the clinic experiences they need to meet graduation requirements.
Required QualificationsEducation
An Associate's degree and two years of general office or secretarial experience; OR A Bachelor's degree and two years of general office or secretarial experience; OR An equivalent combination of training and experienceExperience
Four years of general office or office administration experienceWorking in a clinic/practice setting (dental or medical)General computer skills including the Microsoft Suite (Outlook email, meeting scheduling, Excel, and Word)Medical terminology Preferred Qualifications Bachelor's in Business Administration, Bio-health Science or Healthcare Administration4 years of dental office experienceExperience in Microsoft TeamsDental terminologyExperience with dental software (preferred axiUm) to include patient scheduling, insurance, collections, monitoring office reports and electronic patient recordsExperience in the dental school clinical settingsAbility to clearly explain procedures and train others on basic processesDemonstrable record of reliable attendance, punctuality and proven successful performance at past and present employersDemonstrated record of exemplary customer service experience; ability to handle difficult people and situations with diplomacy and tactExcellent written and oral communication skillsAble to exercise discretion when dealing with issues of a sensitive natureAble to multi-task and demonstrate efficiency and high productivity while working in an environment with many interruptions, distractions while keeping a good attitude Additional DetailsGENEROUS BENEFIT PACKAGE:
Comprehensive medical, dental & vision care plans. Covered 100% for full-time employees and 88% for dependents$25K of term life insurance provided at no cost to the employeeRetirement: Choose between pension plan or employee matching voluntary savings planVacation - Up to 200 hours per year depending on length of serviceSick Leave - Up to 96 hours per year8 paid holidays per yearSubstantial Tri-met and C-Tran discountsTuition ReimbursementInnovative Employee Assistance Program (EAP)Cutting edge Wellness PlatformHealth Care and Dependent Care Flexible Spending AccountsEmployee Discounts All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.