Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaigns, CRM, and analytics tools. Our product department works across multiple functions driving velocity of decision making through data and customer input. In this role you’ll work side by side with design, engineering, product marketing, analytics, customer success and data science to bring this new offering to life for small and medium sized businesses.
Test and learn mindset: Owns end-to-end product experience; brings demonstrated experience creating tests and experiments to drive growth. Problem Solver: Knows when and how to be scrappy and entrepreneurial, hypothesis driven and analytical; exercises strong judgment when balancing risks and while making trade-off decisionsProduct Owner: Creates and evangelizes a focused roadmap that inspires the organization in service of our customers; can deploy impact-driven prioritization frameworks; can use and teach agile methodologies; can mentor junior PMsCustomer Champion: Has deep understanding of customer needs, market trends, and competitor insights; is obsessed with solving customer problems; stays close to the customer, industry trends and connected ecosystem to bring unique differentiation to the small business experiencesInfluencing Skills: Able to build consensus using data, metrics, and analysis to drive business and system strategy; skilled in stakeholder management and communication at all levels of the organization; can effectively tailor communications to the appropriate audience to ensure broad alignment, awareness, and advocacy of the productImpact: Delivers artifacts that drive decision making on critical staffing levels, service levels, and expensesExecution: Initiates the design, development, and implementation of analysis projects that optimize automated vs. manual decisions; applies analytical principles/concepts to problems; makes informed trade-offs to deliver results; coordinates seamless go-to-market activities