Participates in the Program roadmap, rollouts, strategic discussions with internal and customer stakeholders (as and when needed) Alignment with Program DirectorBusiness Relationship Managers Maintain overall Program-level view with the current stateprogress and achievements E-Commerce background will be advantage Review delivery accomplishments Budgeting preparation and controlling Enable additional support from other HCL CoE/Practices Track work progress and maintain relationship with other Partners / Vendors / Suppliers Oversee Delivery Quality and Customer Escalations Experience of managing large scale digital program (25+ Team members) Ability to comprehend key digital technologies like Cloud, DevOps and e-Commerce. Strong experience in Retail Domain Build and maintain the right team to deliver the program/track. Identify and discuss any observed concerns with Scrum Master(SM)/Product Owner(PO) to assist the team in achieving successful delivery of iteration/PI objectives. Ensure compliance and reporting as defined for the track (in the long term it will come out of JIRA). Raise queries with respective SMs if issues found. Advance view of potential risks/escalations and work with SM/PO on Root Cause Analysis, define corrective action and/or remediation/mitigation as appropriate. Experience in organizational initiatives Value Creation/OCM/CSAT Identify learning needs to upskill the teams capabilities.