Playa del Carmen, ROO, MX
1 day ago
Group Sales Coordinator

You will be responsible to provide an excellent and consistent level of service to your customers. The Group Sales Coordinator is responsible to act as a sales specialist in the area of events and catering. This covers the relationship building and account management, as well as event management.

High School diploma or equivalent is required with College course work in related field preferred. Experience in a hotel or a related field is also preferred.Must work well in stressful high pressure situations.Must maintain composure and objectivity under pressure.Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.

You will be responsible to provide an excellent and consistent level of service to your customers. The Group Sales Coordinator is responsible to act as a sales specialist in the area of events and catering. This covers the relationship building and account management, as well as event management.

High School diploma or equivalent is required with College course work in related field preferred. Experience in a hotel or a related field is also preferred.Must work well in stressful high pressure situations.Must maintain composure and objectivity under pressure.Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.

Minimum 2 years work experience in hotel operations in a luxury international brand hotel. ·Good understanding of selling techniques and banquet knowledge.

Approaches all encounters with guests and Associates in an attentive friendly courteous and service-oriented manner.Maintains high standards of personal appearance and grooming which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working (per brand standards).Maintains Sales files in an organized fashion and as per specified standards.Maintains Accounts Coverage Program as applicable.Demonstrates awareness of established goals for each department and the role played in Sales process to achieve and/or exceed these goals.Answers phones; qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately timely and in a professional manner.Types sales contracts BEO’s correspondence reports forms directs mail pieces etc. as needed by sales team.Maintains lead log and lead statistics to be used for strategic outbound sales.Assists managers on creative projects including proposals direct mail pieces invitations special events etc.Distributes BEO’s Changes Rooming Lists Signed Contracts Revisions etc. to appropriate departments as it relates to meeting and groups.Assists guests and clients with small changes requests etc. and completes needed paperwork for Manager.Conducts site inspections for the department as neededEnters group pickup in sales pro daily and enters preferred production in sales pro monthly.

Minimum 2 years work experience in hotel operations in a luxury international brand hotel. ·Good understanding of selling techniques and banquet knowledge.

Approaches all encounters with guests and Associates in an attentive friendly courteous and service-oriented manner.Maintains high standards of personal appearance and grooming which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working (per brand standards).Maintains Sales files in an organized fashion and as per specified standards.Maintains Accounts Coverage Program as applicable.Demonstrates awareness of established goals for each department and the role played in Sales process to achieve and/or exceed these goals.Answers phones; qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately timely and in a professional manner.Types sales contracts BEO’s correspondence reports forms directs mail pieces etc. as needed by sales team.Maintains lead log and lead statistics to be used for strategic outbound sales.Assists managers on creative projects including proposals direct mail pieces invitations special events etc.Distributes BEO’s Changes Rooming Lists Signed Contracts Revisions etc. to appropriate departments as it relates to meeting and groups.Assists guests and clients with small changes requests etc. and completes needed paperwork for Manager.Conducts site inspections for the department as neededEnters group pickup in sales pro daily and enters preferred production in sales pro monthly.
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