Group Sales Manager
Hyatt
**Description:**
**Join us at Park Hyatt Chicago:** _Where Your Sales Expertise Elevates Experiences to Unforgettable Heights!_
**_ABOUT US:_**
_At_ **_Park Hyatt Chicago_** _, luxury is not just a standard—it’s a philosophy. As the flagship property and first-ever_ **_Park Hyatt_** _hotel, our legacy began in 1980 with a vision to offer understated elegance, curated design, and deeply personalized service. Today, that vision continues to define the_ **_Park Hyatt_** _brand worldwide._
_Situated on the iconic Magnificent Mile and overlooking historic Water Tower Park,_ **_Park Hyatt Chicago_** _is a serene urban sanctuary where art, architecture, and hospitality converge. Following a $60 million transformation, our redesigned guest rooms and suites reflect the feel of a modern private residence, enhanced by world-class amenities including NoMI Kitchen, Lounge & Garden, NoMI Spa, and an acclaimed contemporary art collection._
_We are proud to be recognized with a_ **_Forbes_** _Four-Star Rating and recently named the #1 Hotel in Chicago by the_ **_2025 Travel Leisure World’s Best Awards_** _. As one of the most distinguished luxury hotels in the city,_ **_Park Hyatt Chicago_** _consistently ranks among the top hospitality destinations in the U.S._
_As part of the_ **_Hyatt_** _family, we foster a culture grounded in empathy, excellence, and integrity. Our colleagues are empowered to bring their authentic selves to work each day and are united by a shared passion for creating exceptional guest experiences._
_If you are inspired by purpose-driven hospitality and want to be part of a property that sets the global standard for luxury, we invite you to join us._
**_THE ROLE:_**
_As_ **_Group Sales Manager_** _, you will play a pivotal role in driving group revenue through thoughtful strategy, meaningful client relationships, and an unwavering commitment to excellence. You will represent the_ **_Park Hyatt Chicago_** _brand with integrity, confidence, and a deep understanding of luxury hospitality—delivering curated experiences that reflect the refined elegance our guests expect._
_This role is ideal for a seasoned sales professional who thrives in a fast-paced, high-touch environment and is inspired by building long-term partnerships with corporate clients, event planners, and group organizers._
**_RESPONSIBILITIES_** **_(include but are not limited to)_** **_:_**
+ _Develop and execute innovative sales strategies to achieve and exceed group revenue goals._
+ _Identify, qualify, and cultivate new business opportunities through proactive outreach, strategic networking, and industry events._
+ _Foster strong, ongoing relationships with existing clients, promoting loyalty and repeat business through exceptional service and tailored solutions._
+ _Collaborate closely with the Director of Sales, Events & Marketing and the Director of Revenue Management to develop impactful pricing strategies and customized packages._
+ _Deliver compelling presentations and proposals that highlight Park Hyatt Chicago’s distinct offerings, luxury accommodations, and bespoke service._
+ _Partner with hotel departments to ensure the flawless planning and execution of group events, ensuring each touchpoint aligns with our brand standards._
+ _Stay informed on market trends, competitive landscape, and emerging opportunities to position Park Hyatt Chicago as the premier choice for luxury group experiences._
_Click here (https://www.youvisit.com/tour/hyatt/141102?pl=w&tourid=tour1) to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience._
**SALARY INFORMATION:**
The base salary for this position ranges from **$60,100 to $73,600** . This range reflects the competitive compensation expected at **Park Hyatt Chicago** . Actual pay will be commensurate with experience.
**BENEFITS:**
+ Health Insurance Eligibility: _Available after 30 days of employment._
+ 401(k) Eligibility: _Available after 30 days of employment._
+ 401(k) Matching Contribution: _Eligible after 1 year of employment (limited match)._
+ Monthly Fitness Membership Reimbursement: _Available up to a specified limit._
+ Qualified Parking & Transportation Tax Exemption: _Subject to eligibility._
+ Paid Time Off & Holidays: _Provided according to company policy._
**PERKS:**
+ Discounted Colleague Rate Room Nights: _Available based on room availability._
+ Complimentary Room Nights: _Offered based on availability._
+ Complimentary Meals: _Available in the colleague dining room._
+ On-Site Bike Rack: _Provided for colleague use._
**Qualifications:**
+ **Experience:** 2-5 years of experience in group sales within the luxury hospitality industry, preferably with a globally recognized brand or five-star property.
+ **Education:** Bachelor’s degree in Hospitality Management, Business, or a related field preferred; additional certifications in sales or revenue management are a plus.
+ **Sales Leadership:** Proven ability to develop strategic sales plans, cultivate high-value client relationships, and drive consistent revenue growth through proactive engagement.
+ **Client-Centric Focus:** Unwavering dedication to delivering personalized, detail-oriented service that exceeds the expectations of luxury group and corporate clients.
+ **Communication:** Exceptional verbal and written communication skills, with the ability to present with confidence, negotiate effectively, and collaborate cross-functionally.
+ **Organizational Skills:** Expertise in managing multiple leads, contracts, and timelines with precision, ensuring seamless client experiences from inquiry to execution.
+ **Business Acumen:** Strong understanding of group pricing, forecasting, and revenue strategy, with proficiency in Microsoft Office, Envision, or similar sales platforms.
+ **Luxury Brand Standards:** Commitment to upholding the highest standards of hospitality, aligned with the refined and elevated experience that defines the Park Hyatt brand.
+ **Problem-Solving:** Resourceful and solution-oriented, able to navigate challenges gracefully while maintaining the integrity of the client and guest experience.
+ **Flexibility:** Availability to support site visits, client events, and internal planning meetings outside of standard hours as needed to ensure success.
+ **Passion for Sales & Hospitality:** Genuine enthusiasm for luxury travel, sales strategy, and service excellence, with a drive to represent Park Hyatt Chicago at the highest level.
**Join Park Hyatt Chicago and become part of a legacy where excellence isn't just a standard—it's a way of life. Elevate your career with us!**
_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._
**Primary Location:** US-IL-Chicago
**Organization:** Park Hyatt Chicago
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Sales
**Req ID:** CHI014811
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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