**Group Supply Chain Customer Experience Apprentice** **Barcelona** **Hybrid** **Apprentice** We are in search of a highly motivated and enthusiastic individual to provide valuable contribution to our Group Supply Chain Customer Experience community supporting continuous improvement projects in different areas: process efficiency, communication, digitalization, people development, analytics .... **Your key responsibilities** • Drive analysis and identify opportunities to improve customer experience; both qualitative/quantitative data • Performance Management: support on analytics and insights • Asses and propose metrics to ensure process compliance & sustainability • Engage with the main stakeholders to capture insights (e.g. Commercial, Regional owners,…) • Project Management: participate and support on key projects (CRM, …) • Provide support on Customer Experience efficiency programs • To define actions plans for continuous improvement the customer experience **We bring** • Opportunity to have a first work experience where to learn, share your ideas and propose new things • Join a Global Team based in Barcelona • A flexible work environment that empowers people to take accountability for their work and own the outcome • An eagerness to be one team and learn from each other to bring progress to life and create a better future • The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose • 1 year Apprenticeship Contract **You bring** • Individual that embraces multiculturalism and diversity • Strong communication skills in English in both written and verbal communication. • Familiarity with SharePoint concepts like sites, lists, libraries, permissions, etc. • Proficiency in navigating and using the SharePoint interface • Quick learner and continuous improvement minded • Creative, open-minded, and willing to learn attitude