JOB VACANCY

Job Title

Group Technical Manager

Reporting line

Director

Location/Franchise

Upington

JOB PURPOSE

Nashua herewith invites all interested applicants to apply for the position of Technical Manager at Nashua Upington office located in the Northen Cape. Oversees the technical departments of all branches of Bomika Pro (Pty) Ltd (Upington, Kathu & Vryburg).

Requirements

Experience and Qualifications Required:

10 years relevant Office Automation Technical experience. Managerial experience of at least 5 years. Nashua business related operations experience will be an advantage. Fully compliant in terms of IT Networking with N+ certification. Fully compliant in terms of CompTia A+. Fully compliant in terms of PDI+. Fully Computer literate (Microsoft Office). Valid driver’s license and own reliable transport. Duties & Responsibilities Drive timeous execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenance. Identify maintenance risks on Client’s equipment. Ensure optimum utilization of available resources in various maintenance works. Ensure timely delivery and appropriateness of parts and spares for effective maintenance execution. Continuously monitor and evaluate maintenance work performed by technical staff to ensure quality, cost optimization and timely execution as per SLA, work instructions and Client’s instructions. Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on services rendered. Manage back-to-back CSA agreements with customers. Assist in the management of technical projects and provide technical support, where applicable. Demonstrate and instil effective adherence to processes on infrastructure maintenance. Explore and recommend innovative methods, based on best practices, to bring about cost-effective solutions. Assist all technical staff members with problematic equipment in the field. Manage and effective Preventive Maintenance Program. Assisting the Field Supervisors in all QMS related issues. Maintaining the Quality Management Systems policies and procedures of the technical department. Maintain the Nashua Partner Program in respect of the technical department. Manage operations within allocated budget. Manage boot stock and all other parts required on a month-to-month basis. Manage technical staff performance and facilitate improvement through regularly monitoring performance and providing required coaching, support, and feedback. Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure. Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees. Maintain a comprehensive and up to date knowledge of all products and technologies through attending training programs and regular review of technical documents. Responsible for training, coaching, mentoring & development of all technical staff – KPI requirements. Skills and Attributes Well presented, punctual with excellent communication skills Self-driven, motivated, innovative and a team player Excellent Communication Skills on all levels, telephonic and face to face customer relations skills / presentable / self-motivated. Excellent Presentation, Planning, and organizational skills. Initiative/proactivity. Deadline driven & highly motivated. Stress tolerant. Excellent written and oral communication. Customer focused. Negotiation skills. Analytical skills. Planning/scheduling/objective setting. Teamwork & Relationship building. Interactive reasoning. Other Assignments Attend required Nashua Product Training both online and classroom Working Conditions Monday to Thursdays 08:00am to 17:00 Fridays 08:00 to 16:00

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

If you are interested in this vacancy, please submit your CV to [email protected] by no later than 31st December 2024.

Should you not hear from us 2 weeks after the closure date, please take it that your application has not been successful.