BE PART OF OUR GROWING TEAM **Your Role** To act as a Customs Declarant / Broker on behalf of KN AU, including preparation and submission of import & export customs declarations and administrative tasks related to this. **Your Responsibilities** + Manage the preparation and execution of import and export declarations according to customs regulations, laws, and procedures within the stakeholder country + Organise and delegate the workflow and tasks to the team in alignment with the departmental and stakeholder requirements and goals + Manage and review reports to track team and departmental performance + Maintain strong relationships with clients, addressing their needs and concerns + Communicates regularly with stakeholder as to productivity and quality performance and resolves challenges efficiently and effectively + Ability and willingness to take ownership for resolution of enquiries and complaints from stakeholder + Performs daily quality checks to ensure high level of work quality and productivity + Conduct performance reviews, provide feedback, and support career development + Assists in the training of new hires and ad-hoc system or customs topics where needed + Understands new tasks and functions that are introduced and ensures instructions are understood by the team + Engages in the daily stand up/stand down meetings with the team + Develops and implements new systems and processes to improve efficiency and effectiveness in conjunction with support functions for continuous improvement **Your Skills and Experiences** + Bachelor of Science in Customs Administration + Managerial Experience + Fluency in English -both Verbal & Written + Proficient in Microsoft Office (Excel, Word and Outlook) + At least 3 years' experience in a similar position in the past + Preferable to have operational knowledge of either airfreight, sea freight or road freight **Good Reasons to Join** We offer opportunities where you can grow your expertise, shape processes and deliver innovative solutions. We are continuously growing our local and global network and our product portfolio creating career opportunities in different fields of work worldwide. We deliver high quality solutions to our customers and are proud to be a leader in the logistics industry. Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.