BE PART OF OUR GROWING TEAM **Your Role** • To supervise a team that performs compilation of Import Declarations in an accurate and timely manner as per the Standard Operating Procedures (SOP) • To ensure that the team meets service expectations in accordance with agreed Key Performance Indicators (KPIs). **Your Responsibilities** + Perform Daily Review / Huddles and update results in KN Wiki + Handles RT and other technical issues + Performs skills assessments using Skill Matrix and submits to manager for follow up + Performs daily quality checks to ensure high level of work quality and productivity + Trains new hires and ad-hoc topics where needed + Understands new tasks that are migrated and ensures instructions are understood by the team + Reviews individual team performance and reports any issues/feedback to the manager **Your Skills and Experiences** + Professional education or degree in Customs Administration /Logistics/Business/Finance or related + Preferably with experience in Sea/Air/Overland Logistics + MS Outlook (Intermediate) and MS Excel (Basic) + With basic knowledge of Incoterms & Harmonized Tariff Schedule and Customs regulations + A previous experience in the Customs Brokerage industry is advantage + Must be organized, highly analytical, process oriented and has the ability to work with demanding deadlines + Good English communication skills **Good Reasons to Join** We are looking for individuals with an eye for details and a passion for risk management. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne + Nagel is the best place to advance your logistics career, start a conversation with us and click apply today! Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.