Cebu, PHL
2 days ago
GS Hosted Service Delivery Specialist
BE PART OF OUR GROWING TEAM **Your Role** Complete the daily processing of all shipments and dispatch of freight and any other related requirements. Ensure that the service expectations of customers and the company are met. **Your Responsibilities** - Process export bookings of customer orders from KN ESP - Performs sailing schedule search from carrier website to identify ideal vessel in order to ensure timely shipment - Transmits EDI and manual bookings to secures space for customer’s shipment. - Ensures booking of shipments to the nominated Carrier - Creates and provides Booking Confirmations to vendors containing necessary vessel information - Creates and provides Pick up Order to vendors containing warehouse delivery address and instruction - Ensures correct charges are billed to vendors - Ensures correct charges are entered in the cost entry - Generates Tax Invoice document on time and sends to vendor - Ensures the accuracy of SWB details - Monitors booking progress and status in ESP to ensure accurate data is provided to Customer Portal - Responsible for the on time document release in KN ESP for external customer visibility - Responsible for the on time document release in KN ESP to ensure timely process of shipment release in Customs NZ - Ensures commercial document accuracy - Confirms Sailing Schedule for shipment to integrate in Salog - Attends to internal and external customer inquiries and requests - Creates Pre-Receival Advice (PRA) from terminal website so container/s can be gated in - Manage invoicing disputes raised by Finance - Manage all communication with internal and external customers - Directly communicates with carriers for operational concerns and queries relating to bookings Ad hoc: -Ensures Client Code is created for new vendors. -Update sailing schedule **Your Skills and Experiences** + Professional education or degree in business or supply chain + With at least 2 years' experience in Finance / Sea Logistics + Strong Communication Skills + Must be knowledgeable with MS Outlook, Excel Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.
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