Company Description

We are a global materials science and digital identification solutions company with locations in over 50 countries, and we employ approximately 35,000 employees worldwide.

We provide a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience.

We lead in serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive.

Job Description

Systems support & maintaining service levels

Has expertise for the maintenance of systems infrastructure and recovery methods for systems running MS Windows, VMware, LAN devices, and applications process.  MS SQL, Databases, and OT hardware and software knowledge is a plus.

Advisor on life cycle management for OT infrastructure and manufacturing applications and interfaces.

Advisor on new technologies and systems infrastructure

Performs systems upgrades for security, problem solving reasons among others

Conducts disaster recovery in accordance with existing procedures

Provide third level support and advanced Analysis

Providing time estimates for resolution of problems

Organizes or contributes to project 

Prioritizing tasks needed for project completion

Adhering to IS standards, including change management standards and ITIL

Keeps up to date with corporate IT (security & privacy o.a.) regulations and applies where appropriate

Executes configuration and capacity management of IT/OT infrastructure

Design and maintains infrastructure for automated monitoring or procedures for manual monitoring

Instructs outsource partner (TCS) as part of change management

Remote connectivity of Vendors via approved remote solution

Qualifications

Cisco networking - fundamental level CCNA plus Advance awareness of TCP/IP and common ports  and protocols.  OSI model.

Understanding of NAT

Windows server and desktop OS - proficient

Comptia A+ network+, security+, certificate a plus

Familiarity of Industry 4.0 standards.

Familiarity with OT Devices from multiple vendors.  (PLC, HMI, SCADA, MES)

Proficient in Visio or draw.io for building diagrams

Additional Information

All your information will be kept confidential according to GDP guidelines.