Summary

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Job Description

Role Mission

Based in Dallas, the Gucci Business Training Manager – Central will be focused on the selling ceremony and behaviors training, executing, and implementing learning strategies based on corporate directives, implementing instructor-led and eLearning training courses within the Central market. The Business Training Manager will be responsible for performing assessments to identify training needs within the region and will work with the Senior Vice President of North America Retail, Market Director, Director of Training, and regional training team to develop comprehensive solutions. This role will collaborate with various departments to measure the success of the training initiatives and determining the value to the overall brand objectives.

Key Accountabilities

Support training strategies within the Central market with a focus on improving KPI’s and ensuring a consistent client experienceExecute training activities as directed by the Senior Vice President of North America Retail and Director of Retail TrainingFacilitate monthly district training calls, contributing to content developmentCreate training decks for morning briefings and activitiesCoach and train sales associates through on-the-floor observation, providing feedback, and exemplifying the luxury service experience

Key Requirements

Bachelor’s Degree from an accredited four-year college or university preferredMinimum of five years’ experience in a formalized training position with retail storesAdditional experience in a client-facing role at a retail setting is desirableLuxury retail experience is preferredExperience planning and managing both small and large-scale training events, with flawless follow-through and executionMust be able to manage and work within travel budgetStrong technical aptitude and expertise (Excel, Word, PowerPoint, Learning Management Systems)Up to 30-40% travel required throughout the Central market

Key Pillars for Ways of Working

Execute the mission of the role with a Radically Client-Centric mindsetApproach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative workingBe Relentlessly Creative and approach challenges with an innovative mindsetDemonstrate that Everyone is an Owner through thoughts, actions, and behaviors

Key Behaviors to Amplify What We Do

Explore

Considerate Thinker

Sees the big picture and understands how own actions and decisions impact others and the organization as a whole

Solutions Developer

Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions

Deliver

Accountable Achiever

Actively gets things done, raising the bar for performance, and taking accountability for own actions

Agile Advocate

Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals

Connect

Connection Builder

Builds trust-based relationships across boundaries and encourages collaborationAdapts own style to communicate impactfully

People Enabler

Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness

Build

Continuous Learner

Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort

Talent Builder

Provides constructive and on-going feedback, coaches and helps others to achieve their full potential

Work Authorization

Qualified candidates must have the proper work authorization to work in the United States

Accessibility

Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas@gucci.com.  

When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.

Salary Range – Corporate Field Positions

For individuals assigned and/or hired to work in corporate field positions, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. 

A reasonable estimate of the current base salary range is $110,000 to $120,000. 

EOE M/D/F/V

Job Type

Regular

Start Date

2025-03-03

Schedule

Full time

Organization

Gucci America Inc.