Summary

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.
Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewellery, and eyewear. Discover more about Gucci at www.gucci.com.
We are looking for a Client Advisor to join our team in Edinburgh on a full-time permanent contract.

Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.

Job Description

Key accountabilities

Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunitiesEffectively uses cross- and upselling techniques to maximize sales opportunitiesCreates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniquesProactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the storeCombines styling knowledge with the ability to mix-and-match products to best serve the clientDevelops local and international client base and seeks to recruit and develop top clients

Key requirements

Some experience working in a high-end luxury/fashion brand or hospitalityProven track record in achieving sales targets and develop clientsPassion for and sound knowledge about Gucci and luxury fashionWorks productively in a high-pressure, fast-paced environmentFluent in English, any additional languages would be a plusAbility to work varied hours/days, including weekends as needed

Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.

Job Type

Regular

Start Date

2025-02-21

Schedule

Full time

Organization

Gucci Ltd.