Guest Experience Associate
Rosewood Hotels and Resorts
Job Description
We are looking for a passionate Guest Experience Associate to join our team at Rosewood Schloss Fuschl. You will greet guests upon arrival, provide a seamless check-in experience, and offer a personalized farewell upon departure.
Essential Duties and Responsibilities:
Anticipate guest preferences and needs, ensuring a customized and memorable stay.Arrange personalized experiences such as private dining, romantic setups, or special celebrations.Ensure guest rooms are set up according to preferences and all requests are fulfilled efficiently.Offer a high level of service and discreet assistance to VIPs, celebrities, and long-stay guests.Deliver exceptional guest service that aligns with our brand promise.
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