**What you'll bring to the team** Are you a Super-star, Superhero, or general Super-fan! Would you like to spend your days on the red carpet with Chris Hemsworth, or getting a party started at Sydney Live? Perhaps go to work and see our fluffy Koalas and unique Australian WILDLIFE? If you like the sound of this then we have a great opportunity to join our team as a **Part-Time, Flexi Guest Experience Supervisor at Madame Tussauds Sydney and WILDLIFE Sydney!** **About the Role** Our GuestExperience Supervisorsare the driving forcebehind our amazing teamof Guest ExperienceHosts at MadameTussaudsSydney.  It’stheir job to make sure thatall ofour staff and guest needs are met and thateveryone has anabsolutely incredibleexperience in our attraction, whilst simultaneouslytending to business needs as the Duty Supervisor during the day. **You may be asked to operate a ride that involves standing and focus for extended periods of time.** **About You** The idealcandidate for this role will have a passion for driving outstanding guestexperience and a proventrack recordfor providing excellent customer service.  Experience in fast-pacedattractions is desirable but not essential andyouwill need to be ready to getstuck in and be hands on with the day to day running of the attraction as well astake on administrative tasks such as rostering and payroll.Successful candidates willbe requiredto provide a valid NSW Working with Children Check. **Benefits** + Corporate benefits including free access to all our attractionsworldwide + Domestic and global opportunities to develop and progress your skills and careerin tourism andattractions + Additional Leave (including birthday and wellbeing) and3 volunteer days to give back to a social cause you care about + Opportunity to be involved with our Diversity & Inclusion initiatives, including our Reconciliation Action Plan + Being part of a business built on fun **About Us** Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. Weoperateinover 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year. We’rethe leading operator of visitor attractions inAustralia and New Zealand, with 10 attractions, including SEA LIFE,WILDLIFE, Madame Tussauds, and the Fly Treetop Adventures, amongst others. Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 3 charities: Merlins Magic Wand, the SEA LIFE Trust, and theWILDLIFEConservation Fund. So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do – then we want to hear from you!  Merlin Entertainments strongly encourages application from all background, including people of Aboriginal and/or Torres Strait Islander decent. Please let us know at anzrecruitment@merlinentertainments.biz if you require any adjustments to the recruitment process to support your application. **Pay Range** Competitive Submit a Referral (https://careers-anz-merlinentertainments.icims.com/jobs/8845/guest-experience-supervisor-%28flexi%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883) At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry. **Location Name** _Madame Tussauds Sydney_ **Job Locations** _AU-Sydney_ **Job ID** _2025-8845_ **Employment Type** _Variable_ **Offer/Contract Type** _No End Date_ **Location (Country-State-City)** _AU-Sydney_