Perth, Western Australia, Australia
4 days ago
Guest Relations Manager (Fixed-Term Contract)

Seeking: Usher of Unforgettable Nights at DoubleTree by Hilton Perth Northbridge

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Nestled in the vibrant cultural, dining, and entertainment scene in the heart of Perth, DoubleTree By Hilton Perth Northbridge extends a warm welcome with its signature cookie upon arrival. Strategically located near key attractions like Yagan Square and the Western Australian Museum, the hotel offers easy access to Perth's local treasures.

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With 206 stylish guest rooms featuring modern amenities and picturesque city views, guests can unwind by the rooftop swimming pool or stay active at the 24-hour fitness centre. Indulge in delicious grill items, tapas, and cocktails at James St Bar + Kitchen, ensuring a memorable stay with seamless relaxation and convenience.

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Welcome to A World of Opportunities

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Why do we enjoy working here? This is more than just a workplace.

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We can coach, train and develop you to help find your passion, whether it is your first role in hospitality or you are ready to take that next step.

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A World of Rewards

\n\nSmart uniform provided and laundered \nComplimentary fresh and healthy meals when on-duty catering \nPersonal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel. \nA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)\nTeam Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON! \n25% off Food and Beverages (subject to individual outlets)\nTeam Member Referral Program – offered at a rate of $100 per successful referral \nAnnual leave: 4 weeks in addition to public holiday allocation\nDiscounted Bupa health cover\nModern and inclusive Team Member areas\nRecognition non-stop all year long!\n\n

 

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Responsibilities:

\n\nCovering a Maternity Leave for 12 months\nGuiding the Front Office team and inspiring your teammates in their tasks\nRoll Out the Red Carpet: Elevate the experience for our VIP and long-stay Guests with top-notch service\nMastering protocols and perfecting precision in every data task\nSwiftly addressing guest inquiries and special requests with tailored solutions\nExpertly navigating Hotel Amenities and services, and always delivering above and beyond\n\n

 

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About You:

\n\nProven track record in a comparable position\nHave full Australian working rights and resides in the Perth Metropolitan Area\nConfident and bubbly personality, with an aptitude for hospitable service, leadership, teamwork, and patience\nStrong English writing, reading and speaking communication, with a bonus for those who are multilingual\nTech-Savvy Precision and Confidentiality: Mastering technology with a keen eye for detail and data security\n\n

 

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WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

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Hospitality Integrity Leadership Teamwork Ownership Now

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