Hourly Rate: $21.00 $21.00 /hourly + Commissions Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package. **What's in it for you?** + Hotel and resort discounts + Immediate 401(k) Company match up to 6% + Growth and development opportunities + Positive work environment **What will you do?** + Conduct pre-arrival calls to guests coming on a promotional package. + Engage with guests and provide elevated customer service by phone. + Effectively communicate the benefits of the guest's vacation package and confirm details. + Provide the highest level of service to suggest local attractions and restaurant recommendations . + Provide effective problem resolution techniques if applicable . **What are the requirements?** + Enjoy talking with guests by phone + Excellent written and verbal communication skills + Local area knowledge + Computer skills + Flexible schedule, including the ability to work weekends and holidays + Bi-lingual read, write, speak Japanese and English fluently Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture