**Description:** You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. TheGuest Relations Officer will be responsible to provide an excellent and consistent level of service to your customers. You will ensure to contribute to the smooth and efficient running of the Reception within the Rooms Division. **Qualifications:** · For Female Kuwaiti nationals only. · Ideally with a relevant degree or diploma in Hospitality or Tourism management. · Minimum 1 year work experience in related field. · Bilingual - Arabic & English. · Excellent customer service, communications and interpersonal skills are a must. · Good problem solving, administrative and interpersonal skills are a must. **Primary Location:** Kuwait-Al Kuwayt-Kuwait City **Organization:** Hyatt Regency Al Kout **Job Level:** Full-time **Job:** Guest Service Operations **Req ID:** KUW000448 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.