The franchised La Quinta by Wyndham location in Columbus, Ohio is seeking a Guest Service Agent/Night Audit (Franchise) to join its team at the LaQuinta Inn & Suites Columbus West. **The Role** + Accommodate hotel, motel, and patrons by: + registering and assigning rooms to guests + issuing room keys or cards + transmitting and receiving messages + keeping records of occupied rooms and guests' accounts + making and confirming reservations + presenting statements and collecting payments from our guests **What you'll do** + Greet and welcome guest to our hotel + Register guests and or check-out + Collect secure payments + Handle guests request and needs during your shift + Answering switchboard and providing knowledge of hotel room types + Follow up calls to guests one checked-in + Successful completion of all signed front desk duties required by brand + Enroll new guests in rewards programs + Front desk and lobby clean at all times throughout your shift. + Balancing front desk drawer each shift **You'll be successful if you have** + Basic math and computer skills + Attentive + Maintaining proper uniform and all times + Flexible availability to learn all front desk shifts. + Smile is a must! **Required Qualifications/Experience** + English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. + Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. + Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. + Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. + Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people **APPLY (11093@bywyndham.com?subject=Guest%20Service%20Agent%2FNight%20Audit%20-%20Columbus%2C%20Ohio&body=Hello%2C%0A%0AI)** **Brand:** La Quinta by Wyndham **Location:** Columbus, Ohio, United States, 43228 **Employment Status:** Full-time **Pay:** 13.00-14.00/Hour This job posting is provided by Wyndham Hotels & Resorts, Inc. and its affiliated entities (collectively, “WHR”) as a courtesy to an independently owned and operated hotel under one of WHR’s hotel franchising subsidiaries (“WHR Subsidiaries”) (WHR and WHR Subsidiaries collectively, the “WHR Entities”). The WHR Entities disclaim any responsibility for the content or accuracy of this job posting. If you apply for employment as a result of a posting on this site, you are submitting your information for potential employment opportunities with an independently owned and operated hotel which is a franchisee of a WHR Subsidiary. If hired, you will be an employee of the franchisee, not of any of the WHR Entities. Franchisees are independent business owners/operators who set their own wage and benefit programs, terms and conditions of employment, and have independent policies and procedures which can vary from the WHR Entities or other franchisees. The WHR Entities are not responsible for employment matters at the hotel such as hiring, firing, discipline, supervision, staffing, scheduling, wages or benefits. All decisions regarding employment with a franchisee are in the discretion of the franchisee, and not any of the WHR Entities. None of the WHR Entities will receive a copy of your employment application and none will have any involvement in any hiring or other employment decisions. Wyndham and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, national origin, age, citizenship, sexual preference/orientation, gender identity, marital status, veteran status, disability, or any other status protected by law. Wyndham will provide reasonable accommodation to allow an applicant to participate in the hiring process (e.g. accommodations for a test or job interview) if so requested. Wyndham Hotels & Resorts embraces an inclusive culture that welcomes all. If you require a reasonable accommodation to complete an application, please email your request to: Mycareer@Wyndham.com with the job title and location to which you are applying, and we will do our best to assist. Franchisees are independent business owners/operators who set their own wage and benefit programs, terms and conditions of employment, and have independent policies and procedures which can vary from Wyndham or other franchisees. Only the franchisee is responsible for employment matters at the hotel including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. All decisions regarding employment with a franchisee are in the sole and absolute discretion of the franchisee, and not Wyndham Hotel Group (WHG) or any of its subsidiaries. WHG will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions. Please contact the franchisee directly to the extent you need assistance in completing forms or otherwise participating in that franchisee’s application process.