Taguig, Philippines
26 days ago
Guest Service and Community Ambassador

·        Need to be culturally sensitive and perform work ethically and with integrity.

·        Good knowledge of the surrounding places ie: location of the ATM, restaurant, direction to the train station

·        Responds to requests for information, service, and assistance in a timely manner.

·        To handle enquiries on all matters related to soft services requests for the Users.

·        Support in planning office event – ie sustainability campaign, festival celebration etc.

·        Support broadcast material to client group communication team for SAP to send out to the whole office  

·        Manage/assist Helpdesk by answering call and ensure all calls are log into Helpdesk system and ensure tickets are being followed up by the relevant team

·        Upkeep and update the list of vendors and contacts monthly

·        Manage/assist in collation for all team monthly report

·        Handle Minutes of Meeting with JLL vendor & landlord

·        Assist with any other duties as assigned by the reporting Manager for any operational or business needs

·        Handle Vendor invoices that include coding, tracking the payment

·        Manage/assist and coordinate all the landlord meeting and requirement

·        Manage/assist all soft services related matter (reception, mailroom, pantry, cleaning, pest control, landscaping, card access, C-pass request etc.)

·        Manage/assist all hard services related matter with vendor and landlord (UPS, FM200, BMS, CMS, HVAC maintenance, Annual Shutdown etc.)

Location:

On-site –Taguig, Philippines

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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