**Description:** You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Service Officer - Grand Club responsible to assist the Grand Club Manager in managing the day-to-day operation of the executive floor and lounge at the hotel. **Qualifications:** Minimum 1 to 2 years work experience as Guest Service Officer - Grand Club - Front Office / Guest Relations in a hotel. · Well developed communication and customer relations skills. Freshers can also apply **Primary Location:** IN-KL-Kochi **Organization:** Grand Hyatt Kochi **Job Level:** Full-time **Job:** Front Office **Req ID:** KOC000775 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.