**Description:** You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge. **Qualifications:** Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 years work experience in hotel operations. Fresher can also apply as well. Good customer service, communications and interpersonal skills are a must. **Primary Location:** IN-KL-Kochi **Organization:** Grand Hyatt Kochi **Job Level:** Full-time **Job:** Reservations **Req ID:** KOC000762 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.