**Description:** + Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards in the Grand Club Lounge + Work alongside the team to achieve service of excellence and maximize guest satisfaction + Ensure the cleanliness of working stations and equipment could meet ISO22000 standards + Constantly strive to satisfy guests’ needs and delight the guests **Qualifications:** + Preferably with 1 year of working experience in service industries + Good communication skills and high proficiency in language skills + A great team player who is customer-oriented, attentive and hospitable **Primary Location:** CN-91-Hong Kong **Organization:** Grand Hyatt Hong Kong **Job Level:** Full-time **Job:** Front Office **Req ID:** HON006125 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.