Building Location:Building B - St Marys Medical Center

Department:45280 Guest Services

Job Description:If you have a passion for helping people, join Essentia Health's Guest Services Team! We have a full time opening at our St. Mary's Medical Center in Duluth, MN.

Benefits Include:

Health/Dental/Vision Insurance
Paid Time Off
Paid Holidays
Paid Parental Leave
Retirement w/ Employer matching!


As a Guest Services Agent you will:
Primary role is to provide a friendly, welcoming and caring greeting to each person entering Essentia Health. Will approach and greet each individual in a manner that is professional, warm and accepting, anticipating visitor needs by offering and giving assistance, answering questions, providing directions and when appropriate escorting, or securing an escort, for the visitor to a specific destination. The position provides patient information and secures wheelchairs and interfaces with volunteers who assist with hospitality and escorting. The position gives information and/or has knowledge of the Essentia campus and additional resources regarding the main campus. The position may provide information on basic community resources, including lodging, bus service and taxi service.

Work Experience:

East Market:
Preferred 1 year experience in an Information/Hospitality Desk or customer service environment.

Education Qualifications:

No educational requirements.

Licensure/Certification Qualifications:

East Market:
Basic Cardiac Life Support (BCLS) certification within 6 months
 

FTE:1

Possible Remote/Hybrid Option:

Shift Rotation:Day/Eve Rotation (United States of America)

Shift Start Time:Varies

Shift End Time:Varies

Weekends:Yes

Holidays:No

Call Obligation:No

Union:

Union Posting Deadline:07/5/2023

Compensation Range:

$15.32 - $22.98

Employee Benefits at Essentia Health*:

Health Coverage: Medical, dental, vision, life and disability insurance, plus supplemental health benefit options to ensure employees' well-being.

Retirement Savings Plans: 401(k) with employer contributions to support long-term financial security.

Professional Development: Opportunities for career growth through training, tuition reimbursement, and educational programs.

Work-Life Balance: Flexible scheduling, time off, holidays, and personal leave to help employees manage their professional and personal lives.

Employee Wellness Programs: Initiatives focused on physical, mental, and emotional health, including fitness memberships, counseling services, and wellness activities.

*Eligibility for Essentia Health’s benefit programs vary. Please refer to the benefit summary provided to you, or contact our HR Service Center at (218) 576-0000 for more information.