Marriott's Bali Nusa Dua GardensKawasan Pariwi, Spain
14 days ago
Guest Services Assistant in Marriott's Bali Nusa Dua Gardens at Marriott Vacations Worldwide
Job Description

Explain details and requirements related to attending a sales presentation to potential owners and verify that individuals meet eligibility requirements. Make sure all guests come to the gallery on Qualification.

JOB SPECIFIC TASKS

Support a team to make sure the arrival date & preview date are the same with the company systemMake a Pre-Arrival call or email to confirm the arrival date & preview datealways coordinate with the activation team for any changes in arrival, preview, or room upgrade.update the information to GRA/gallery regarding meet & greet on check-in processprovide passport form to guest on check-in process or preview timewelcoming guests on arrival & requalified to ensure all data validmake friendly reminder call to make sure the preview on timeprovide information area & facilities, make sure guest on satisfaction.anticipate guest needs & build rapport with guestaddress guest complaints & escalate to the manager when needed.Ensure Compliance with health & quality standards

CANDIDATE PROFILE

Minimum of one (1) year of experience in administration, data entry, or a related field.Proficiency in English (additional language required for certain positions)Intermediate computer with proficiency in the use of Microsoft Office computer word-processing skills with specific knowledge of Microsoft Excel and WordAbility to work under pressure, manage multiple priorities, and be a self-starter.Ability to work within tight deadlines and meet targets. Proven ability to work in a team environment and interact with all levels of the organization.Excellent organizational and attention to detail skills.

COMPETENCIES - Fundamental competencies required for accomplishing basic work activities

Analytical Skills

Learning

Administration

Organization

Personal Attributes

IntegrityPositive DemeanorDependabilityStress ToleranceAdaptability/FlexibilityPresentation

Communications

ListeningCommunicationEnglish Language ProficiencyApplied Reading

Interpersonal Skills

Diversity RelationsTeamworkInterpersonal Skills

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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