Vaughan, Ontario, USA
1 day ago
Guest Services Associate
Overview:

$18.00 / hour

Candidates must be minimum 18 years of age and be available to work full-time, up to 40 hours a week in order to be considered for employment.

Joining our Canada’s Wonderland team means you’ll provide guests with exceptional service when they visit the park.

You’ll also

Provide guests with information either over the phone, in person, or through emailRespond to guest inquiries and resolve issues/concerns promptly and effectivelyAssist guests in planning a memorable and enjoyable visit to the parkComplete sales transactions including upgrades, redemptions and Group SalesUse of various computerized information and sales systemsCollaborate with all departments to ensure each guest has the Best Day of the Year experienceAssist the Admissions supervisory team with the operation and closing proceduresAssist guests with the ride accommodations program and provide information regarding our RAP programHave other opportunities to learn and expand your knowledge

Some of our amazing perks and benefits:

FREE Admission to Canada’s Wonderland and other parks!Earn promotional tickets for friends & family!20% discount on Merchandise and at select Food locations; employee cafeteria with discounted foodFREE and/or discounted admission to many Ontario attractionsWork with a diverse team in a fun environment.Employee events with RIDES, GAMES, and FREE FOOD!
Responsibilities:

Canada’s Wonderland is home to over 300 acres of world class rides and attractions for the entire family, including a 20 acre water park. We are the ultimate destination for attractions, food, live shows, and events! We want YOU to join us in making people happy! As a member of our team, you’ll…

Make our guests happy by delivering amazing experiences and helping them create lifelong memoriesInteract with different people of all ages and backgroundsGain skills, knowledge, and experience that will benefit in your future
Qualifications:You!Applicants that are minimum 18 years of agePrevious retail sales, customer service, and POS experienceIndividuals that have strong guest service and communication skillsStrong problem solving and conflict resolution skillsCandidates that can work outdoors in varying weather conditionsAvailability that includes working flexible shifts on weekdays, weekends, evenings, and holidays
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