Atlanta, GA, US
4 days ago
Guest Services Associate I
Welcome page Returning Candidate? Log back in! Guest Services Associate I Division The Emory Clinic Campus Location Atlanta, GA, 30322 Campus Location US-GA-Atlanta Department TEC Patient Experience Job Type Regular Part-Time Job Number 141285 Job Category Clerical & Administrative Schedule Other Standard Hours 25 Hours Hourly Minimum USD $16.10/Hr. Hourly Midpoint USD $20.53/Hr. Overview

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits  Wellness incentives Ongoing mentorship, development, and leadership programs  And more  

Work Location: Atlanta, GA (Onsite) 

Description Provides a welcoming and supportive environment for all people entering assigned areasProvides paging for emergency situationsGreets and acknowledges all patients, guests and employees entering facilities with a smile and appropriate salutation (good morning, good afternoon, good evening)Provides wayfinding information to all guests, including specifics directions to each department within the facilityCommunicates services and capabilities of each facilityResponds to incoming calls for directions and related information promptly, effectively, courteouslyProvides coverage as needed for the front desk and lobbyMaintains, rearranges, orders, and waters flowers for lobbies and other designated areasMaintains bulletin boardsMonitors the magazines and lending libraryDisburses refunds for the vending machinesIssues tokens and valet parking passes when necessaryMaintains lost and found. Provides paging in emergency situationsProvides information in person regarding patients, staff, and hospital activities to callers or guestsMaintains community information that may be of interest to guests including local restaurants, hotels, banks, transportation, special events, tourist attractions and special events in Atlanta, shuttles, MARTA schedules, etc.Serves as coordinators for the Peachtree Road Race; supplies applications, tee shirts, and volunteers on Race dayMaintains complete inventory of brochures, directories, and mapsInventories, locates, repairs, and cleans wheelchairsKeeps oxygen and emergency supplies updated and available for immediate useKeeps the entrance, motor lobby and driveway area of each facility free of trash and debrisAlso responsible for maintaining GSA locker/storage roomCompletes incident reports involving patients and guests in the motor lobby when necessaryReports all spills and accidents to the appropriate departmentsAids valet service with traffic problemsAssists with safety drillsHas a working knowledge of computers and IDXPerforms other related duties as required

MINIMUM QUALIFICATIONS:

A high school diploma or equivalent

Additional Details

Supporting a diverse, equitable and inclusive culture.  Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members.  Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. 

 

ACCOMMODATIONS: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.”  

 

PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks. 
 
ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks. 

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