Job Summary The Guest Services Attendant (GSA) is responsible for providing exceptional customer service to all visitors and others entering the hospital. This role includes greeting, registering, and directing visitors and others, providing visitors passes and other forms of identification, ensuring compliance with hospital policies, enforcing visitation restrictions and requirements, and maintaining a secure and welcoming environment for patients, families, and staff. Full Time Evening Position, 8.5 HR. Shift. Shift times vary, start time is listed as 1:00pm-9:30pm or 1:30pm-10:00pm, or 2pm-10:30pm or 2:30pm 11:00pm with every other weekend and holiday rotation required. # READ Qualifications Education Requirements Completes and maintains all competencies and trainings as required for role. High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education Experience Relevant Experience Certification and Licensure BLS Certification Required Skills Accountable for maintaining workplace safety Change Management Collaborative Skills Computer Skills to include use and navigation Customer Service Skills Detail Oriented Epic Proficiency Excellent Communications Skills Excellent Interpersonal Skills General Clerical Skills Good Reasoning Skills Listening Skills Microsoft Office Applications Multi Line Telephone Operational Skills Multitasking Negotiation Skills Organizational Skills Problem Solving Skills Service Orientation Strategic Thinking Strong Team Player